Heritage Jewelers & Watches, Del Mar San Diego

"The owner, David, was horrible with a bad attitude and terrible repair skills. I gave him an old watch to fix, but it was still broken upon return to me. When I returned to him, he said it was no problem and to give him a few days to “repair” again. A few days later, I called to make sure it was ready and was told it was, but he had forgotten it at home (did he really take it home?). When I called a few days later, he told me the watch was fixed and ready, but he had lost the car keys and was not at the shop. I went to pick up my watch few hours later the same day without calling, David was not there, only his wife. She did not know what I was talking about, so she called David and he told her it was on his desk. It was on the desk, and she gave it to me. When I saw that the time was not correct on the watch, I told her I hoped it was working now. I took my watch and set it to the right time. A few hours later, I saw that the watch was running fast again, almost 10 minutes fast. The morning after, it was running 20 minutes fast in less than 24 hours. This was the same issue I had with the watch after he said he had fixed it twice. I had already paid $50 plus tax to David, but since I had visited him four times for the same problem, I decided not to return to his shop for the fifth. This guy is an amateur, and it was not worth my time or money to deal with him anymore."

"Good customer service. Cleaned and made my ring look brand new!"

"If you have jewelry to sell, don't bother coming here. The owner is completely disrespectful and unwilling to have an adult conversation. Seriously, there are plenty of other places to go. Don't go here. Edit per owner's response: The owner was unwilling to have a conversation about price. We literally never even began negotiating. I simply told him what my ex-husband paid for it and he proceeded to make fun of me. It was immature and disrespectful as I would have been willing to negotiate something fair. From his response you can see that he doesn't understand the nuance in the emotions of selling a wedding ring. Ended up selling it to the friendly people next door for pennies, because I take my business to good people. His loss."

"I went today (7/20/2020) and found that the small jewelry store, inside Atlas Market, was closed and empty. A clerk said the store had gone out of business. The Atlas Market also was "moving" and closing its doors at the current location near Target on Pomerado."

"I did my earpiercing at this shop as well as fixed my jewelry while I was waiting, Henry is the Master Jeweler and I recommend him for sure. Atlas Market Rocks :)"