Homecare Professionals

"I’ve been with this company for almost 6 years I just want to share that it’s been a wonderful company to be a part of in grow with wami and Paula have been extremely pleasant and very understanding does very well with managing me with wonderful clients I love them they have made me feel more then welcomed this company my second home"

"HomeCare Professionals has created an extremely dangerous situation for a cognitively disabled, special needs client. A caregiver hired through this agency, Ashley Soderstrom, arrived at the client's home for scheduled appointments before repeatedly leaving within half of the allotted time, taking out her phone in front of the client to ask audibly for PTO to cover the rest of her shift. Once Ashley did not show up for her next shift at all, client contacted HomeCare Professionals who claim not to have been on the receiving end of any of the numerous phone calls (either they were staged or Ashley was relaying audio to an unknown party the entire time she was in the client's home). Further, HomeCare claims Ashley does not have any PTO/sick time with them to call in for, and that she has clocked in for full hours every shift without informing the agency whatsoever. Ashley denies client's version of events in a single discussion via phone, so HomeCare Professionals has refused to investigate and, although offering to reduce the invoice to the true number of hours worked, leaves the disabled client and future clients in danger without answers as to Ashley's motives for her elaborate lies while deciding to keep her as an employee and send her to the homes of more unsuspecting (and already-suffering) clients. I can't very well condemn an employer for protecting an employee that's "been with [HomeCare Professionals] for years," according to Paula, in a matter of he-said-she-said with a new client, however, there is clearly a lack of any safeguards in place to prevent employees from taking advantage of both the client and company. This puts any current and potential clients at severe risk, and most concerning might be HomeCare's lack of interest in further investigation or probation upon the offending employee, Ashley Soderstrom. I truly insist that anyone with cognitive delays or special needs family members whom they care deeply for try to protect themselves by avoiding involvement with this agency until they completely overhaul their current policies that create such a danger for those with disabilities."

"Working for this company has been the best job I've ever had. I feel appreciated for my hard work and rewarded by being treated with respect. I feel confident the office personnel ALWAYS considers what is best for me as a caregiver. I've been with my current clients for years and have an excellent relationship with client and the family. I look forward to working each day with Home Care Professionals. Especially Paula and Wami from the Pleasant Hill office. They go above and beyond the job description and deserve to shown our appreciation. Thanks again for being the best employer ever! Grace Cooke Caregiver"

"Homecare Professional located in Pleasant Hill is excellent particularly the staff working in this office , Paula and Wami , they’re both very professionals to tackle issues and concerns in a very fair and reasonable ways. Always caring to the needs and support of their caregivers most esp me where I’m so impressed of their positivity and calmness when talking to me. Being a caregiver is not easy but their support and love gives me strength to stay this long in my job. I appreciate and thank these people , Paula and Wami to the bottom of my heart , a very impressive staff from HCP in Pleasant Hill ."