CVS

"The self checkout was fine. A coupon was used and a associate gave me a lower price on a item, because it didn't scan right. There was no line. My Extra Care card was used."

"I've always thought that working at a busy pharmacy must be one of the most stressful jobs out there. A combination of long lines (at rush times at least - this pharmacy isn't TOO busy), constantly ringing phones and a whole lot of misdirected anger from customers. It sounds incredibly difficult. All the supply chain issues (e.g. with ADHD medications the past couple years), high-demand addictive substances (and following their tight regulations AND trying to be responsible), insurance issues and all sorts of other factors at play. I very much understand the frustration with people dealing with prescription drug issues - it's a very flawed system. But, I am always sad to see it taken out on people who are just doing their job. Blame it on 'the system' - not those who are stuck within it's confines. Anyway - it seems to me that pharmacists and techs must be saints to keep their cool and treat people decently. Going above and beyond to help customers seems amazing. So, to get to the point of this review - the staff here are indeed saints, and they have been wonderful for our family. We have a 2 year old who is constantly getting sick, as well as our own medication. Since day one they have been patient and helpful as we dealt with a couple of those mutually frustrating situations. Months later, they now recognize us and we feel very welcome. This will sound absurd, but our 2 year old literally asks about staff members by name sometimes. Anyway - there is my first review in recent memory. Much appreciation to the staff here!"

"Part 2 This is still me. I just had to log into a different email to finish my story. Anyway..... Christina was very awesome about the whole thing. I hope she actually talks to Leo though. The fact that Beth acted out the way she did today was insane to me. Im glad I recorded it. Be very careful when approaching BETH. She might be having a bad day and take it out on you. She DEFINITELY does not need to be a manager. She is horrible with people."

"Lomita has been trying to give it's city a facelift with new home, townhouses, and lofts. In addition, property owners are doing their best to keep well maintained properties. Yet, here is our CVS on Narbonne. Each week the property gets more and more disgusting. Per a CVS employee, CVS corporate used to have two individuals maintaining the property. One for landscaping and the other to keep the property clean and tidy. Well, they decided to keep only one person to do both. As you can see from the photos, this person is not able to keep up either task. To CVS corporate - this is beyond disappointing and frustrating. We all know prices are increasing, however, you are a huge corporation and could find money to keep your properties looking respectful."

"The pharmacist are nice but one of them needs to learn to use the hold feature on a phone. I’ve called 2 times, told “please hold” and promptly hung up on. It’s as if she’s just pressing the wrong button. This happened on 11/18/22 around 4:30pm. I’m redialing again a fourth time to see if I can get a word in edge wise before she puts me on hold (hangs up) again."