Pacific Grove Animal Hospital

"Really great experience! I'm new to Pacific Grove and needed to establish with a local vet. A great initial call with Janelle made it easy to feel comfortable about the office and set-up an appointment. The team there were all great, making for a very wonderful first visit (my dog was super excited and happy about all the positive attention). Happy to be new clients! UPDATE March 2024: Truly exceptional service and care at Pacific Grove Animal Hospital. I’ve been there for a couple of annual wellness visits for my dog, and found the team there very thoughtful, careful, and thorough. They were willing to listen to me, carefully examine my dog, and patiently answer my questions and explain her health. Roberta the vet tech is very helpful and engaging, and Dr. Dau was very present and focused during the exam. Today was a visit for dental cleaning and x-rays—all went well. They understood that leaving your dog for a treatment involving anesthesia raises some questions, and Edwin was quite willing to proactively tell me about the procedure, taking time to answer all my questions. The cleaning was very detailed with complete set of x-rays. Edwin called the next day to check how my dog was doing. The front desk team is always very helpful, informative, friendly and efficient from appointment, to check-in, to final billing and payment—Amber is always patient with questions and procedures. The reset of the team in the treatment areas is always very kind and caring with my dog."

"Took my dog to this practice as bf's dog was already established there and have been using a cats-only practice in Monterey for my other babies. Did the new patient "puppy package" and subsequently had our dog neutered there. On the whole, I wasn't impressed. VERY pricey, staff had to take dog back MULTIPLE times because they kept *forgetting* to do things, and communication with the actual vet was good but not great. Home care instructions following neuter also seemed quite excessive (recommended 3 whole weeks in the cone) compared to what I found from other practices and our dog's actual healing."

"It’s truly unfortunate that this clinic is taking credit for another hospitals high star reviews. Dr Cohen and Dr Sherrill practice at Peninsula Animal Hospital, NOT Pacific grove animal hospital. I have taken my pets to see Dr Cohen for many years, and there are reviews on here for them, that PG animal hospital is taking credit for. Peninsula Animal hospital used to be at this location, but are now in the crossroads in Carmel. This should be remedied. It’s confusing for clients."

"I have a high level of confidence in Dr. Kaplan-Dau as both a provider of excellent care as well as her ability as a manager to hire and train quality staff- two variables that are often lacking in other pet hospitals."

"Vet office staff unable to give a price estimate to get a 1 year old 45lbs goldendoodle dog spayed in normal health and with all vaccinations up to date. Tell me to schedule appointment with the vet to discuss this. I know they have a price list somewhere in their office and know the ball park numbers what they charge for surgery, anesthesia, labs and standard recovery package. It’s not an uncommon procedure"