24 Hour Fitness 1610 Crane Court, San Jose, CA 95112

"I pay for a platinum membership. This gym is advertised as a 24-hr facility. So I drive 20 min. after work walk in at 9:30pm, stretch, warm up and get ready to hoop. And the very nice janitor tells me that management has deemed it fit to arbitrarily close the basketball court without such as a poster or an online notice advising so. Bait and switch at its worst. Shame on Francis Estrada the manager for doing his job poorly and being a nuisance to the paying customers. Thanks for grossly underperforming reasonable public expectations. I’m not renewing my platinum membership."

"This is one of the most poorly managed gyms I have ever been to. There appears to be only one janitor on staff, the place has never once been deep cleaned (not even during or after peak Covid) and the equipment is in disrepair. The bathrooms often reek of urine, which is usually pooled on or running across the men’s bathroom floor. I have seldom smelled the sweet aroma of bleach in the bathroom area. I would be shocked if the turf area has ever been cleaned and there are also clumps of dirt and grime at the foot of nearly every machine. Today, six out of nine stair masters are broken, as are at least four of the treadmills. Weights such as 10lb plates seem to disappear and are seemingly never replaced."

"Gym is overcrowded also the parking lot even at 7 pm,I guess they don't know when to stop giving membership. NOT advisable to work out between Monday and Thursday but is kinda empty to workout during the weekend only. Don't get me wrong is one of the cheapest gym but at what cost not lifthing machines available. Planning to cancel my membership."

"This gym is filthy. If maintenance improves, it would be a 4-5 star. They have so much equipment and are open 24 hours."