Deliver-It

"I missed the first delivery of my package because I wasn’t home. I was home the next day to receive my package. I was never given an update on when the package would arrive and it turns out, although I was home the whole time, the package was attempted again and not received. I was home the whole time and never heard a knock on the door and was never given any update as to when the package would arrive. Very disappointed."

"This is company don't have regional offices to pick up a package, don't have human customer service by phone, don't have an option to choose hours and days of delivery. They expect us to loose workdays waiting for a package. They lie about the delivery attempts. they come another. without informed me. Then when I request another day to come they want to charge me. In my apple order shipping is free. Why apple choose this company ???"

"I guess not surprised by my review reading the others for the same reasons. Any company that does not try to deliver at least more than once has zero ideas about customer service. Plus it seems most other companies just don't have an issue. Try calling-that’s a joke they just send you to la la land called the web site. No need to talk to anyone. Nah we are good"

"I wish I could give this company 0 stars. Ordered something through Apple's website. Device said delivered, they falsified the signature and never arrived. Tried to call for support or help in getting delivery, the phone just goes in circles never getting to anyone. Already have a call into Apple to investigate their partnership with this company. If a company ships through them, go ahead and just plan to get a refund."

"I just got off the phone and my experience was horrible and I'm agitated right now so hence why I am leaving this review. As soon as they picked up the call, I knew they were unprofessional. The lady that picked up my call, did so with a "hello, this is deliver it." I told her my issue of how there's no status updates since friday after 2 failed delivery attempts and its now tuesday. I told her that I had attempted to change my delivery date to a saturday and she replies with "how did you get this number? We don't deliver Sephora orders on weekends" I told her Sephora provided the number, and she said "they're not supposed to give out our number but I'll make an exception and go ahead and help you." Like wow, ok thanks for going out of your way to do your job but whatever. I told her that I had just gotten off the phone with Sephora and they said they saw the 2 failed attempts and they just made a note to hold the package. She tells me no there's 3 failed delivery attempts so I correct her that no, there's 2. She checks her system and says "we made another attempt last night at 8pm so yeah, its 3 attempts so its being returned to sender and nothing can be done. If you want, you can contact Sephora. Do you want the return tracking number?" and proceeds to read it super fast. Sephora should really consider dropping this company as a carrier because its going to give them so many unfavorable customer complaints. I'm all for supporting up and coming companies but if they're not doing it in polite professional way, then I will not support them."