Carriage Way Apartments 1405 South Coachlight Drive, New Berlin, WI 53151

"We lived in the 1505 building, on the upper level, for a couple of years and it was overall a pleasant experience. Parking was never an issue. There's plenty of parking spaces and they are unassigned (thank god). Felix as an phenomenal manager would be an understatement. He addressed our concerns/issues in a timely fashion, which was a plus! Communication played a big part when we lived here and Felix was always there to solve issues and answer questions. Aside from management, we had no complaints when it came to maintenance. Whenever we did come across a few minor things and reported it, it was fixed within 24-48 hours. There's free internet, but no access to WiFi, which didn't bother us. As long as you have your own cable cords to connect your TV or laptop to the router then you'll be fine. The only complaint we had with this apartment was children running through the halls and ringing our doorbell. However, management took this matter very seriously, which resulted in minimal incidents. We appreciate everything Carriage had to offer us. Overall, we loved our stay here, but unfortunately we left to move into a bigger apartment, which was actually a sister apartment through Carriage Way and they assisted us with the transfer every step of the way. It was a painless process. Thanks Felix for everything that you do! You deserve this recognition more than anyone! :)"

"Definitely give 5 stars to the staff, always very helpful and remedy any situation as quickly as possible. Very helpful when my grand daughter was born with some medical issues and we asked to move to a lower unit. Always friendly when we had questions and helped find a resolution if something needed taking care of. Unfortunately we are moving because we need a 3 bedroom now and Carriage Way doesn’t have any. Thanks for everything Kelsey,Felix,Janet,Cindy and maintenance crew."

"Management is friendly and helpful. Did not appreciate the 'safety' inspection 2 weeks after I moved in, seemed that could've been done prior. I believe it was more of a look around than anything else as they ask you to fill out a sheet of maintenance items, but 2 months later they have not been addressed. Got a note on my door (as did all other tenants) about not smoking weed in the units but took 3 days to clear the ice out of the parking lots. I slipped and fell and hurt my knee, wonder if they will be picking up the tab for that? The common areas are kept clean and noise level is relatively quiet despite paper thin walls and floors. Hallways smell horrible though. Parking is adequate. Rent is a little high for what you get but they do make an effort. Mail system could be improved as well. I will not renew my lease when my time here is up."

"Absolutely awful business dealings. I called to clarify my rent after my lease renewal and was told a number about 4 months before I put in my 2 month move out notice. I then received a letter 2 weeks later saying that I owed money for a rent increase from 4 months back that I was not informed about. They then told me that even though I put in their required "2 month" notice that since I put it in October that if they didn't find someone that I couldn't move out until March because they have a 4 month period where Month to month leasers can't move out. So because of their admitted "miscommunication" they still expect me to pay the 4 month backpay, an 100 dollar increased rent, and stay there for another 6 months. Also none of this is on my copy of the lease but is on their copy of a new updated lease I was not given. As for the actual apartments you are only paying for location. That is the only good thing about this place. The inside is small, the kitchen is very cramped with no dishwasher, the bathroom is tiny, and overall the inside of the buildings is not very well taken care of. Internet being included seems like a plus but it is very slow and can barely be used for any modern usage (15up/1.5down is the regular I get). So if you're into shady, run down, overpriced apartments this place is for you. For anyone reasonable, probably not for you."

"Children here seem to think that the stairs and hallway are a wonderful place to scream and play. Anything we have plugged in falls out of the electrical outlets constantly. If you need any repairs, expect it to take forever and then be disappointed with the results. The walls are paper thin, and the doors to enter the building don't have locks, in case you wanted to feel safe. The lights in our particular unit constantly flicker, dimming in and out. We'll turn the microwave on and suddenly it will get really dark in the kitchen. Management has sent two different electricians who say nothing looks wrong with the wiring. We've been told "that's weird" and "maybe you brought a ghost here!" Also been told that it's our fault for having too many things plugged in...even though this has been happening since week one, when all we had plugged in was a microwave and a table lamp. Apparently, we have the only unit in the entire building with this problem. Can the lease be up yet? We can't wait to leave this overpriced dump."