VTA Light Rail Facility
101 West Younger Avenue, San Jose, CA 95110
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About the Business
The VTA Light Rail Facility is a public transportation institution located at 101 West Younger Avenue in San Jose, California. They are dedicated to providing efficient and reliable light rail services to the community. The facility offers various convenient payment options for riders and is always looking for ways to improve their services. They encourage feedback from customers on their experiences with VTA, including how and when they ride, and suggestions for enhancements. To gather this valuable information, they are conducting a survey where participants can enter for a chance to win a $200 Visa Gift card. Visit their Downtown Customer Service Center or Headquarters to learn more and share your feedback.
Reviews
"Safety and cleanliness onboard could use improvement."
"Very easy to use! Inexpensive public transportation. Went to Levi Stadium for Sunday Prime time NFL Game."
"It's where I wait for the train at the Baypoint station. The station is kept somewhat clean, but they are fighting an uphill battle. What makes people want to drop their trash where they stand and not walk over to the trash 15 feet away? Security is a little spotty. I think they only have guards after an event or issue at the station. It's in a nice area but I would avoid the station or all the stations at night if you are alone. My biggest issue is that there are no bathrooms. I think that having public toilets and even pay toilets would make the entire system rideable to more people."
"I left a bag this morning on a northbound Gish station on a blue line to the bay point. I immediately got hold of a service person at Gish and he radioed it to the operator and said I will pick up the bag at the bay point break room. When I reached bay point and found the operator had the bag on the same train, and it had already left the station. Then I called the customer service agent JOE and talked out my issue and finally, he was able to locate the train and my bag. He wrote. a report and gave me the eta on that train so that I cud pick it up at Gish station. Yea was a bit tiring but vta and customer support Joe made locating my lost bag quite easier and less hassle. Thanks, VTA"
"Where the trains go to sleep. Cool facility, but the guard will only let you in for Official business."
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