Wells Fargo Bank 1760 East Avenida De Los Arboles, Thousand Oaks, CA 91362

"I’m very upset because we were in Wells Fergo with an appointment and we honestly didn’t expect such treatment from staffs. We wanted to open a new account for my wife, Stefanie was supposed to serve us, but she talked for a very long time in the corridor with a friend, finally she came up to us and invited us to the table. At first she didn’t want to serve us because my wife doesn’t speak English very well, I offered to help her, but she categorically refused and didn’t even call the interpreter. She asked where you live, my wife answered in Thousand Oaks, she used to live in Granada Hills. this Stefanie says you are speaking incorrectly, as she said incorrectly, here's Driver License , you can check no, speaking incorrectly, Stephanie said, in short, she is not involved in helping people just come and play the fool and get salary, Bank need to kick out such staffs…"

"This review is hard to fathom , and it is really a tell for the complete arrogance of these banks . I came from another branch that was full of people and virtually empty. People in line w nobody helping. I needed to open an account. Walked in, found someone rather quickly as i walked straight back to offices. I asked about a promotion going on. Gentlemen said i needed a letter to get it. Ok fine. Went out side found a code on the website in 30 seconds. How could he not have known this. Painfully ignorant about your own product? Unbelievable. Went back in and say here it is ! Sorry you have to make an appt. I guess they just have dozens of people a day wanting to give them their hard earned paychecks. Good God above."

"Your machines outside either NEVER WORK or Half A$$ly work. Wheres the convenience of banking with you. Your agents are sub par!"

"Great consistent customer service is what I get every time I visit this branch of Wells Fargo. The branch manager Lupita leads her team with a positive and supportive attitude and greets all her clientele with a smile. Tellers like Christopher mirror her positivity and consistently give excellent customer service."

"Banking with Wells Fargo has always been a pleasure. I have always been treated fairly and honestly. Personal Banker Elisa Zimmerman helped reinforce that feeling. If free bottles of water or coffee and sweets weren't already a perk, working with Elisa rounds out the entire experience. There's no pressure, no pushing anything on you. It can be a simple as a walk in walk out or spend an hour getting every bit of information you ever needed to know. Either way is a good experience at this branch."