U-Haul Moving & Storage of Santa Clara

"the truck was parked in the middle of a group of other trucks, not ready for me to drive it away. as a result the pickup took almost 45 minutes. check engine light was on and it was very noisy."

"I rented a two-axle four-tire vehicle transport trailer. The front passenger side tire was more worn than the others. We had a blowout traveling down a busy 4-lane interstate during rush hour. It completely set us back a half day in our journey. Otherwise, things went well. The equipment functioned normally as expected. The U-haul employees I interacted with were friendly and fast."

"Best Uhal location that I've been to! I almost went to the one closer to my house, but it was worth paying for the extra few miles! We were confused on part of our return of our van rental, but Angie was incredibly patient with us and talked us through the details. Overhearing the few customers in front of us, I could tell that this 1st of the month on a holiday weekend was proving to be a stressful day, but even though we were near closing time, Angie was energetic, incredibly attentive, and made sure that we were well taken care of! Overall, I was very impressed by how organized and well maintained the lot and store is. There were a lot of well placed and useful items to purchase, and plan to get all my moving supplies here next time! The place was spotless! I was also surprised to get someone on the phone so quickly when I called to make changes to my reservation. In less than 2 minutes everything was taken care of and my pick up went very smoothly. When I arrived, I was feeling a little bit dizzy from the heat and the long drive, the person helping me out noticed my discomfort and brought me a bottle of water. This was so kind and helped me feel better. When checking out, everything was explained to me clearly, and I felt confident that I had the best price and value for my purchase. The staff here is so customer oriented I felt like I was checking into a hotel instead of picking up a rental van! They sincerely care about the quality of work and it shows that they take pride in their workplace. I think this speaks to the quality of management, and great skills and personalities of the team members at this location!"

"Service was great. Folks are willing to help. Rented a truck and truck, process was quick and easy. Ask them for first month free offer while renting a space. The storage is very clean and has alarm systems. I’ve been renting for a few months now, no issues whatsoever."

"So far i think this is the best self storage place in the area. Pros: * No administrative fee * Can move in without having to talk to anyone * Units are fairly cheap * They have not increased my rate yet * A lot of the units come with a lock Cons: * Limited hours unless you are a business owner & have been a customer for at least 30 days (10 PM) * Split level units are only accessible via stairs * Some people like to sneak in behind you without entering a code which can get you kicked out"