F&A Federal Credit Union 2625 Corporate Place, Monterey Park, CA 91754

"I've had an account with F&A for 20+ years and they've gone way downhill. Called today to do something I later found out I can't over the phone. Instead of telling me I can't, they had me chasing information and calling them back or hanging up on me. Just say you can't do it. Moving my account after this. So disappointed."

"I have been with this credit union for over 23 years I have 0 complaints all employees have been so helpful and always alway very nice!!!"

"This credit union, overall, has really gone downhill. It's taking longer and longer for transactions to get processed. Credit/Debit card transactions used to post within 1-2 days. Now it sometimes remains in pending status for nearly a week"

"Excellent credit union with great perks. Cashier's are friendly and they provide excellent service. F & A has lots of additional events to help the patrons of this credit union."

"Horrible credit union now a days, their voicemail system is horrible and they don’t call you back in a timely manner even though you’re not suppose to lose your place in line. I’ve had my account for 15 years and they are going down hill,, by reading the comments, it seems most long time loyal customers agree. ): really really use to genuinely love this bank, can’t wait to travel back to CA to close it"