The UPS Store

"Walked in asked for passport photos, the girl looked at the other and had some weird smirk. Said the camera wasn’t working which was an obvious lie- they just didn’t want to do it.."

"They were so busy just after the holidays, with a line out the door! They handled it with grace and nobody was anxious or upset while waiting. Very professional!"

"Very rude rolling his eyes Roland extremely worst customer service playing with his face mask Then touching everything nasty rude lazy horrible a and fyi there was one other customer in store if Roland ur best then see yah"

"great place. I was greeted with 2 masked faces, it made me feel so much safer. I commented on how nice if felt and the young man was so sweet he said he feels naked without the mask. I suspect he wanted to make me feel comfortable so made such a nice comment. I know people want to be done with covid and believe me so do I, but some of us just cannot take chances for health issues and are fearful to go out most of the time, so when I walk into a place and see masks I instantly feel some relief and am very appreciative of the people wearing them. Thank you so much for the nice experience at your store."

"Jeff, Malia, and the employees working at this UPS store are seriously the best! They go above and beyond for all their customers, especially for military. I had a huge 90+lb stationary bike to send overseas and took it to this store after the post office turned me away. They could have turned me away as well but Jeff and Malia (the owners) took it upon themselves to work out a way to ship the item. Jeff helped me unload the huge box from my car and brought it into the store. After he weighed it, he realized it would be too heavy to ship in one package so he asked for my permission to take the package apart and ship in separate boxes. They worked so hard to figure out how to ship it while keeping the costs as low as possible. They even worked after hours because I brought the bike in close to closing time. I felt so bad at how complicated it turned out to be to send this bike overseas but not once did they act rudely or with an attitude. They were extremely helpful and very nice. Jeff even took pictures of how he broke apart the bike so once it got to its destination, the owner could put it back together. He said the owner could call him if she had trouble putting it back together and he would walk her through the steps. I cannot thank Jeff and Malia enough for everything they did to help me out. They are some of the nicest people I’ve ever met. They really make you feel like family. I will go out of my way to make this UPS store the only one I ship packages from. Thank you so much guys!"