Wells Fargo Bank 28350 South Western Avenue, Rancho Palos Verdes, CA 90275

"This bank is the worst due to a couple of officials who are always telling people that the system is slow and could take up to half an hour and it's a lie. I have observed how people leave annoyed and those of us who have stayed in line have served us quickly. Another case Monday Nov 14, 2022 9 am, I was first in line and an official came out and told us that they were late and it could take half an hour, several people left. totally false when they opened I was served in less than 5 minutes. Don't be intimidated by these lousy employees!!"

"Referring specifically to the passive aggressive banker Vanessa that sits at the entry. I'd recommend possibly any other banker I didn't like her attitude and doesn't seem to have a very friendly personality. My impression was like we were a bother to her and stated time limitations because she was so called waiting on another appointment that never showed up (surprising). Point blank a banker of 20 years clearly needs to reanalyze her customer service skills."

"I will make this short and sweet, your bank is a rotten piece of trash that I've been uselessly going to for 4 years now. You keep me from my info, don't have the time for a banker to open a Roth IRA, and your garbage upper mgmt who should be responsible for the call center, can't even manage to make sure they can send texts properly. Hope you can find the time to contact me within the next 18 hours or else my money will be at the chase 100ft away. I'll keep you guys posted. Suggest you do the same."

"Great branch! I have both my personal and business accounts here and have always received excellent service. Mathias is the business banker and I have found him to be extremely knowledgeable and helpful. The Wells Fargo system makes banking easy and convenient and most can be done from our phone. We have always been treated like valued customers- highly recommend!"

"Staff is pleasant,courteous, an helpful. They have a nice waiting area and provide hot tea an coffee as well as water. The time to be helped was what I expected for service other than at the teller windows. Best time to go in is before lunch when everyone seems to be at the bank. Even then teller line moves pretty quickly."