The UPS Store

"Every time I'm in there, I usually get ignored because the older woman is usually reprimanding the staff. She's the one who always makes every transaction so confusing."

"I have had to use this location several times and have always had poor experiences with the customer service. An older woman "helped" me today with a return. It was supposed to be a "hassle free" return. Simply show your QR code and drop off the item. Her demeanor was very abrasive, rude and argumentative. Instead of listening to what I was trying to tell her, she kept cutting me off saying No, No, No. She basically forced me to buy a $3 plastic bag (they cost around 25 cents a piece) to process my return. Don't expect decent customer service at this location."

"My first time at this location, I just needed to make a simple return, all packed & had label but no tape. The mixed race guy there today was so rude! He stated “ it’s my responsibility to package my item” I didn’t have any tape but all my items were packaged and all I needed was a piece of tape. Horrible tone and attitude. I will not be returning here that’s for sure."

"I went to this store to have something notarized, and the store clerk refused to do it. I had all the documents required. The individual was not trained appropriately on how to notarize at all. He claimed he could not sign because he was not trained on how to identify a real ID or Passport. I called a local notary who informed me they were wrong but since they were out of town they referred me elsewhere. I actually went to a UPS 3 miles away and that gentleman Randy was great. I explained the situation to him and he said that other employee at this store was wrong as well. Maybe it's just this location but I would recommend going anywhere but here for notary services."

"Pretty customer friendly. Love it you don’t need to print a label. They just scan the barcode on your phone"