Golden 1 Credit Union - Turlock 2450 Geer Road, Turlock, CA 95382

"I come to this location every week and they have 1 person at the counter every single time and line out the door. Why have 5 clerk desks if you only use one."

"Every time I show up there is a crazy long line and only 2 tellers working. **Update: Shocker! Crazy long line with only 2 teller, again! Why don't you hire more people? **Update 2: I stopped doing my regular banking at G1 because I was tired of always waiting in line. Haven’t been here in months. But today I needed to access a different account I still have here and guess what! I’m standing in another LONG line with only 2 tellers working. I don’t understand why they can’t figure out that the first few days of the month are busy and they need more people working. I tell everyone I know not to bank here."

"As a member for almost a decade, it wasn’t until I needed my money that I realized this isn’t the right bank to be in. You better pray you’re not away from California and need access to your money. There are limits to YOUR money being accessed. That means, it doesn’t matter what you were dreaming to buy or whatever emergency you come up against…. You’re tightly limited and controlled by their “policies”. Move your money now !"

"The One Star is to get the branch manager to contact us regarding withdrawals from our checking account it shows we made two withdrawals. Used ATM G0864209 at 22:56 on 10/18/2023 withdrew $80 from checking. Two minutes before I used ATM G0864208 at 22:54 checked savings balance attempted to withdraw $100 a screen popped up I don't remember what it stated but I couldn't withdraw the $100 and gave me a receipt record #3931 withdrawal $100.00 UNABLE TO PROCESS THIS TRANS AT THIS TIME. We didn't drive off right away!!! FYI THIS IS A 5 STAR CREDIT UNION. WE LIKE THEM A LOT AND HAVE BEEN TREATED EXCELLENT WHERE WE LIVE AND HAVE NEVER HAD ANY ISSUES AT ANY OF THERE LOCATION, INCLUDING THIS ONE. I will change the rating when this is resolved."

"I have had an account here for almost 25 years. Things have been smooth and easy and they've been a great bank up until a few years ago when they started offering "business accounts" for a fee. Since then I have had my account locked and scheduled for closure due to "business related activity" FOUR TIMES! Each time it has taken me hours to get my account unlocked and cancel the account closure. What is "business related activity"? Well things like 1. purchasing too much stuff at home Depot. 2. Renting tools from Sunbelt. 3. Depositing checks that "look suspiciously business related" FFS Each time this happens I've had to be on the phone for nearly an hour. Send emails back and forth to a representative and twiddle my thumbs while all transactions are locked. I have wasted a lot of time with this bank and am going to close my account myself. If you have an account here I suggest you close it as well."