Wells Fargo Bank

"Wow. Excellent service. 10 stars. Just wonderful!!! I had a Wells Fargo account that I had previously CLOSED, but I needed some help with official statements. Brandon Howard and Mohammad helped us! They spent an hour helping us not expecting anything in return. This is service. I am in awe of how great they were. They are an example of good banking. I am a physician and I will come back and open a joint account with them. 100% recommend. I will not do banking with any other bank but them. Just wonderful."

"Note that Wells Fargo no longer provides signature guarantees or medallion guarantees. This branch does have safe deposit boxes."

"They NEVER answer their phone. If I go in without an appointment, I can never be seen by a banker. Their online appointment system is convoluted and impossible to see a specific banker. I've been a customer for forty years but time to find a bank that provides service."

"Had a positive experience at this bank. Very friendly and helpful. However, not all items that I requested done were completed properly. Going to call branch manager to resolve."

"What would you do, if you are in the same situation? In summer '11, I was attracted to this Wells Fargo branch for its convenient location right next to all my favorite stores. The branch representative that I will be eligible for a free-checking account if I have the direct deposit set up. I asked the rep that I do not get paid during summer, as a teacher. The branch rep told me that the branch has lots of teacher clients, and the branch manager will wave their fee for the summer months. Everything seems to be nice... As this summer is about to be ended I noticed that my free-checking was charged with regular fee. I called the branch to explain what I was told when the account was opened. The branch clerk told me that the manager told her that I will not waive the fee. In order to wave the fee, I have to go in and to explain to the manager who was the representative opened the account, ...... I can't remember the name of the rep, but the would not save my fee to make another fellow to lose his job, if he is still there. I moved just on."