Foundation Room Anaheim

"If I would've had Great experience by the staff, I would given this lounge/bar a better rating . It doesn't matter how nice the place is, but the service is the most important part of the experience. We were VIP guests by one of the members from Wells Fargo Bank. We were a party of 4 and a little lost and confused as the member made a table reservation for us. I went to check with the hostess in the front to confirm if we had an assigned seating or table as I was told by the WFB member we would. Her name is Bridgette, tall blonde and black lipstick, she gave me the most rude and despicable attitude anyone can give a guest. I asked her if she can please check the reservation list and she refused to do so since Wells Fargo is not a member, she rudely said "who is Wells Fargo? They are not a person" she literally pointed at me to go to the bar or seat somewhere. Didn't ask me for a member name and still refused to check her list. We were arguing back and forth, me being frustrated asking for help but instead she was Rude AF and refused to help me! Meanwhile Steve, don't know his position found us by the bar and offered to help us. There was a big confusion and mess with our tkts but he was the most kind and respectful person to help us out. After a while my friend and I went to the restroom and Bridgette the hostess was there walking out and she said sorry for earlier. Though I appreciate the apology, I don't appreciate being cut off from speaking and dismissed when asking for help which is her JOB. Don't take your crappy day out on others."

"hit or miss. I've been there about 5 times in the last 2 years. sometimes the live music is good, but they don't always have live music on the weekends. bar service is slow and price is high. there were multiple times when the bartender made the cocktail wrong and try to pass it off as right. crazy considering how much they're paid plus tip. California minimum wage rule means everyone gets paid at least $15+/hr and they still expect 15% tip on top of a $20 cocktail. not my first choice by any means."

"Special VIP room. Special events for full time members. Live music, mixed drinks and food in a themed secret area of the House of Blues restaurant and music venue run by Live Nation. Membership has other privileges like reciprocity with the Magic Castle in Hollywood."

"There is a magic door at the Foundation Room to watch the concerts. DJ starts at 10:00. Very chill and relaxing place. Food is great as an appetizer, not many big meal items. The beef skewers with the sauce is amazing! Get there early to get a couch."