The Hub Cyclery

"This is an awesome local Bicycle shop. A few years ago at the beginning of Covid we had them transform my street bike into a comfy hybrid bike after I broke my wrist skating. Chad did an amazing job so we had him do my hubby’s bike too. We have enjoyed the incredible work done by Chad to make them into easy riders for us!!! We recently popped by for a pump. They are so knowledgeable about their products and very friendly. We will continue to patronize this wonderful local owned business!!!"

"Really good experience at this local gem. Long time Cotati staple that was a pleasure to be a buyer in. The owner Claire, was super helpful and exceeded my requests pleasantly. I came in with an idea that she helped me make it a reality. Love my new Cannondale MTN bike and will continue to shop there until I cannot any longer."

"Brought my bike in for a tune up and they were really friendly and knowledgeable. Really appreciated the honesty and quality work I received."

"This Bike shop is amazing. Immediately knew that they know what they’re talking about. Not only did they do everything to the nines but they also gave me advice that will give me more knowledge because I’m a beginner. Caring and kind 100% recommend."

"Chaz is top notch. I had a great experience with him repairing and servicing my bike a couple of months ago and he was a pleasure to deal with. Today I came in with a new already dialed in e-bike, ready to buy accessories and ask a few questions about the bicycle components on it. Instead I was cut off by this blonde lady that seemingly didn’t want any business from me. I asked about rerouting a Tektro hydraulic bicycle brake cable on my electric bicycle and she acted as if I brought an airplane in. She appeared to have no technical knowledge about anything to do with the off the shelf e-bike I brought in but then seemed to be racking her brain to make up a price and wait time that would make me lose interest. I didn’t even get half way into the shop before I was rushed out, I didn’t even get to browse anything or ask my other questions. Everyone knows this stuff is cheaper online ,the reason I go to a brick and mortar bike shop is to support local businesses, talk to an expert and have a good customer experience. The attitude of the woman that stormed up to me when I walked in will be the experience that I take away. Very unwelcoming."