Children's Primary Care Medical Group Gateway 15725 Pomerado Road, Poway, CA 92064

"It's our first time to meet Dr. Sarah Lindback and she's amazing! Very personable and genuinely concern. Happy to made the decision to switch to this practice!"

"We love Dr. Diep! He is the best pediatrician we've had and tried several here. He is the PCP for all three of my kiddos.The nurse that comes from out of town I wish I knew her name is sweet too. Marco is helpful, but the girls at the front are not very friendly or helpful. I had two sick kids today. I scheduled a sick child appointment this morning for my son. There was tons of availability and I highly recommend using mychart to schedule appointments. However, I dropped off my baby at the babysitter and learned she too was sick. So, I picked her up and wanted to add my daughter into an appointment and told her my child's appointmennt time to hopefully schedule them close together. (There was a lot of openings I had seen from home, but hadn't registered my baby yet for MyChart). The unfriendly front desk person said she had nothing open until 4:30PM. We come from Borrego Springs so explained that is a long window from 9:40AM to wait with two kids 3 and under throwing up. I asked where the urgent care center was nearby again and she said they had one in Chula Vista, Oceanside and Escondido. She said I could transfer me to another location and it was disconnected. So, I got smart and decided to use my other child's account to try to see if there was any closer available openings at Carmel Mountain Ranch or Gateway Poway close together. The Gateway Poway had several other available times. I booked my daughter under my other daughter's name. Dr.Moreira was great and helpful in seeing both kids back to back. She was thorough and didn't rush me despite my son being difficult. I was very upset the front office said they didn't have any availability when they clearly did online. I don't know if they are trying to prioritize online appointments or the front desk girl didn't want to bother with it. Later when we were brought back to the office I told the doctor and the staff back there. They seemed like it was my error and an accident, but it was not. It was a loophole to get my baby care sooner since I didn't think her MyChart account had been setup yet."

"This review is in regards to our family’s experience with Dr. Moreira specifically. We recently switched to this office and Dr. Moreira was the physician available for new patient appointments in the shortest amount of time. I brought my youngest daughter (7) in and less than 5 minutes into the appointment, with absolutely no warning whatsoever, she opened my daughters pants and undies and began examining (touching) her while telling her that I had given permission for her to do it, I NEVER did but more importantly she didn’t feel the need to say a single word to my daughter about it beforehand. No explanation, no consent, nothing, she’s a Dr. so she’s apparently above any need for basic human decency. We have been so diligent in our household to teach our children about autonomy and consent. I understand that pediatricians need to do such an exam at times but the way this was done was absolutely unacceptable. My daughter was legitimately traumatized. She hid and cried and her siblings, who were in the room, were equally jarred by what they saw. When the nurse returned I told her what had happened and that my daughter was distraught and she said she would give us some time and come back and check on us. Dr. Moreira came in just before we left and I expected it was to repair the damage done, she didn’t say a word about it. It is incredibly concerning to me as a parent not to be able to trust a pediatrician to echo and model consent and the importance of autonomy to the children they are seeing especially given the important role they play in a child’s life. I can’t speak to the kind of care provided by any of the other physicians in this office, but I would never let Dr Moreira see my children again."

"Dr. Lindback is one of my all-time favorite doctors. She sees both of our children and has since birth. She is so incredibly thorough in her checks AND in the information she gives to us, and I really feel like she's our partner in making decisions that make sense for us - she'll lay out options with risks and benefits. Exactly the kind of info I need. She is also always very warm and reassuring to boot. And my husband's been the one with our child on more than one occasion and he really thinks highly of her too. I wish all my doctors were as wonderful as her! Thank you, Dr. Lindback!"

"Five stars for Dr. Diep. He is both my son and daughter’s doctor. One question: why have a sick and well visit separated wait area if all patients filter into rooms that aren’t separated at all. He is thorough, a great listener, very responsive and helpful on MyChart too. My husband is off one weekday and took my son to a couple appointments before with Dr. Lindback and was asked if I was a part of my son’s life. He said he didn’t like that she was judgmental, kinda nosey and unrealistic because I worked. We switched about a year ago and have nothing but great experiences now."