Best Western Plus Menomonie Inn & Suites

"Hot tub jets are awesome and they have one of the better breakfasts,compared to other motels in the area!"

"Comfortable, clean rooms, friendly and funny staff, decent breakfast, what more could you ask for? Shout out to Kathy at the counter. A+ service."

"We were here last year and loved the experience. When we realized we'd be coming again, we immediately booked a room for 4 days as all were so helpful & Friendly and the hotel is conveniently located and a Beautiful experience..."

"We opted for a suite because there were 3 of us and our bikes. The room accomodated us and our bikes nicely. The front desk staff were friendly and very helpful. Our primary reason for traveling to Menomonie was to ride the Red Cedar Trail. The location of the hotel was excellant. We were able to bike to the trailhead from the hotel."

"We checked in and were surprised to be asked to put down a hold on our account in case we damaged anything which we were surprised by but did our best to trust the hotel’s policy was honest. Then we get to the room and there are hairs in several places in the room- on the bed and a small one in the bathroom sink. We try to just assume this was still cleaned but then we see quite a but of debris on the carpetting and obvious coffee stains on the granite counter top. We were called to ask if the room met our satisfactions and when I explained it did not, I was offered another room but there was no apology or note of surprise by the front desk person as though this is a common experience which made us apprehensive about the new room. We get to the new room and the fridge is a little gross (the freezer compartment was so gross we just avoided it) and there were like 2 hairs on the bed but we figure it’s much better than before so we’ll just deal with these things. We go do what we came to do in Menomonie & returned later in the evening, eager to swim since the hot tub would be open until midnight. We walk by the pools (which we already were hesitant to use based on the cleanliness of the rooms) just to see several middle aged men with a 24 pack of beers, several openned and scattered around the hot tub, despite an explicit sign saying no food/drink allowed. Out of concern for their safety, ours had we still went in to share this space with possibly drunk men, & out of liability risks for the hotel, we decide to let the front desk staff know. The person working seemed bothered by us speaking to her and just said “well my manager never seems to have a problem with it so it’s fine” and we just said okay… and went to our rooms. Clearly we were not safe and welcome to use that part of the facility. Overall, the staff we interacted with was not friendly or caring and we felt grateful there were no bed bugs and we got out of the hotel safely after the experience. Edit: I forgot to also say that in the second room my mother and I both used the shower and it filled to our ankles. The shower curtain also was dirty toward the top with brown stains. Shampoo & conditioner said 2018 (not sure when it expires but this seems like it might be older than ideal). Good idea to bring your own shower items and to prioritize checking cleanliness of room very thoroughly before settling in. Pool might be unsafe and/or unclean."