Skylark Place by Trion Living

"Place sucks. The apartments are practically made out of cardboard and you for sure get landlord specials here including panted over hair in the bathroom. Maintenance team is great and friendly but the staff takes awhile to put in your work order , the actual staff is okay (really the only one I talked to was Jess and she was very nice but has since left the job.) too But they decided instead of contacting me to tell me l owe money after moving out, they automatically sent it to a debt collector. I could say a lot more but I don't feel like giving it the time of day. Unless you like cheap apartments for a premium price with residents who don't respect the rules and have no common sense, don't live here!"

"Great location right across the street from a beautiful park. Staff is very responsive and accommodating. My neighbors are great there aren't really any disturbances I love this place"

"Disappointed since moving back. I moved back because I missed the community (lived here previously for six years) only to come back to find previous employees were gone, and the grounds were no longer maintained to the previous standard. The work orders I have submitted through email and text take on average a week maybe almost two to be resolved. Prior it was always the same business week. Hit or miss communication through all platforms not sure what happened to their app for maintenance requests. No I have my washer and dryer filled with lint from a previous tenant, backed in places I can’t reach or clean unless I break apart my dryer, causing our unit to heat 10-15 degrees and makes our unit so humid if you walk in with glasses they instantly fog. Even when using it on the lowest setting. We have been here less than a month. Our mail lock took forever to be changed and replaced only for the new lock to be installed upside down, and once you unlock it, is almost impossible to lock unless you spend 30 plus minutes jimmying, lifting and praying it sorts itself out. Our window facing the courtyard parking does not lock, and after the last couple rain storms we have water damage in the walls, seam, and it ended up pooling and damaging all of my child’s wooden toys that she accumulated since birth. I understand staff shortages and being stretched thin, but Skylark and Trion need a more efficient way to not only help the staff currently here but to make the process easier for current tenants to resolve their issues. Update: I notified them on 01/29/2024 of our broken dryer, and on todays date of 02/12/2024 no one has gotten back to me on when our dryer will be replaced see are unable to run it due to the burning smell. I have to hang dry all of our clothing and household linen. Multiple text communications and emails sent, as of right now it does not seem anybody has been in the office. Incredibly inconvenient when you have two infants and a toddler."

"If i could give this company a negative star i would lets start off by saying my sister recently applied for apartments through them they emailed so many times for her to apply and after she applied the conversation and emails went dead. she called to check on her application after they took her money and holding fee they told her she was denied because they couldn't reach her employer which stated they was never called or emailed so basically there just taking people money to collect application fee and denying them on false accusations. The apartments are the Skylar apartments in carmichael not only that There agents that work in the office there are very rude short tempered and unprofessional. They over talk aggressively at their applicants and dont need to work in that profession my best advice is just run don't waste your time or money and they will not answer my sister to when she will get her money back so i suggested she just takes legal action to get her holding fee back. FYI everytime you ask the girl who works in the office her answer is idk like why do you work there then?"