The Palms at Laguna Niguel Apartments 28188 Moulton Parkway, Laguna Niguel, CA 92677

"Though, I encountered problem at first due to miscommunication. Staff maintenance is efficient and well organized."

"The Palms has gone down hill. Do not move here, garbage has been moving in here the last couple of years. This community is overrun with nuisance, domestic disturbances and people who don't live here using the amenities. Cops have been called here at least a few times a month. On-site management doesn't do anything since they've continued remote leasing. We're leaving at the end of the year."

"The palms apartments are very clean and safe. The maintenance team is outstanding and very helpful. Luis was very patient and kind when helping us with an after hours emergency."

"My mother in law used to live there. The day she was moving out we were warned by a tenant a bandit that lived in the Palms was making his way around the neighborhood. Around 8pm we were leaving as fast as we could and looking in the rear view mirror saw the bandit coming up on us wearing all black and black head covering with just the eyes showing. We drove away never to return. I called management the next day and they wouldn’t acknowledge a known burglar lived at and roamed the palms at night. Think twice before living here."

"This was my husband and my first apartment. We lived here for two years and it was a wonderful experience. Maintenance was always wonderful, if we ever had an issue, staff was quite nice and I love the location–right near the freeway, shops, nice parks, movie theater, restaurants, trails, etc. Our apartment was updated and nice. The cost of rent is also quite low compared to other apartments in the area. When we left, we didn't clean the apartment much and left a few things that needed to be mended, but we still received a decent amount of our deposit back. I personally never really used the pool, gym and amenities so can't comment on that. We ended up moving closer to the beach and the management company who manages our new apartment is pretty terrible and makes me wish we'd stayed at the Palms longer some days."