Calabasas Pharmacy

"Everyone there has been extremely nice and helpful with the exception of one person, the store manager. She was extremely rude and lazy during my last visit. I had a recent issue with my insurance that contained a new years glitch and she was reluctant to resolve the issue when they had been negligent to follow up about a medication that was on backorder. During this whole process she was very short with me with no patience on the phone. Rather than immediately offering to help by trying to call up the insurance company to help resolve the issue, she told me to just go to another pharmacy with a very insensitive attitude towards my situation. However, we were able to resolve the issue once I was able to finally pressure her to simply pick up the phone and help. I would suggest avoiding her at all costs at your next visit as she will be reluctant to help you at all and would rather just sit back and collect her paycheck."

"Refused to provide at home COVID-19 test free of charge in accordance with insurance provider offerings. Required that I pay at the counter and file the paperwork myself for reimbursement with the insurance company."

"Called to find out what brand of a generic medication they carried due to a near fatal reaction to a specific brand's formulation(I have MS, my body doesn't always work as it should)& hospitalization for several days is not on the list of things I want to experience during a pandemic! The person on the phone asked me to hold so she could check, came back on the line to inform me that they will not give that information while being incredibly rude and hanging up on me!! Not a place I would EVER take my business!!"

"Service is an A+ at Calabasas Pharmacy. A friendly and attentive staff prepare your prescriptions very quickly. They have an extensive inventory, and their vaccines are delivered by highly skilled professionals (Bring your kids, as I have never felt any pain from their shots). Even better is that is at Gelson's so I can pick up a few things for dinner along the way. Calabasas Pharmacy is our only pharmacy. D. Simmons - CEO of Dark 5 Entertainment."

"Ran out of bags, forcing me to carry 8 items in picture by hand. Lost my wallet as a result, nightmare! Also poor cell reception and no Wi-Fi. Cannot use CVS App in dead zone. Wrote CVS but no response at all."