CVS Pharmacy

"CVS pharmacy on Solano Ave in Albany,CA is very good due to the Pharmacists Deena, Farine, and technicians Anna and Saba. They go above and beyond to help you get things right with your prescriptions. They are so busy and it’s a very stressful occupation. They deal with stress very well and I’m very grateful they work there. They are very hard working, and kind which is a great trait. Again the CVS Pharmacy on Solano Ave in Albany, CA is great. Pharmacists Farin, Dina and Technicians Saba and Anna were able to fix my problem. They have great social skills and know how to handle stress. I respect these hardworking and dedicated people. They are the best!"

"They were able to help me get a last-minute vaccine, very helpful!"

"I would give 0 stars for the pharmacy if at all possible. CHECK your Rx’s before you leave the store. I was shorted. Additionally, the pharmacist actually yells at customers and is very belittling and condescending-it’s truly horrifying to watch happen as well as experience."

"Everyone at this pharmacy are just great. In fact, I live a block from Walgreens, but will drive because of the great service."

"I debated whether to post this review and today, I think it’s time. The pharmacy at this location has a tight group of ladies working; assistants and pharmacists. My review is meant for the Dina, the pharmacist. To begin, I was trying to get my dads pain meds refilled due to a change in his dose. Knowing the possible confusion, I called the pharmacy ahead and confirmed that they received the new order from his doctor. I was assured by the assistant that they received the new order and that it would be ready. When I got there, I was told that the prescription was too early to fill. I was then referred to Dina who was behind the counter in the back. She didn’t bother to come greet me at the counter and proceeded to tell me that she cannot fill the prescription. She told me by her calculations, my father should have 10 more days of meds. Again, I tried to explain the change but Dina refused to listen. She said out loud behind the counter that I needed to stand aside and she will think about whether she will dispense the meds. At this point, I’m conflicted. Why is a pharmacist playing doctor and making decisions that impact the patient. Because I don’t know the qualifications of a pharmacist and my father is in need of the meds, I did not question or challenge her comments. She then proceeded to tell me that I need to manage my fathers med because old people tend to abuse meds and they are not capable of managing the dosage. At this point, I’m thinking, she is insinuating my father is abusing the meds. There were other customers in line and she is not concerned that our conversation is being heard by everyone in the store. I waited but was not sure how long before she would “decide “ on my fathers faith so I told her I would leave because I did not want to stress her. She immediately told me that she was not stressed and that even if the doctor called in a new prescription, she is the one deciding whether to dispense the meds. Thank you for reading this far in the review so let me ended this by saying, we transferred all of my parents prescriptions to Walgreens. Never have I ever experienced such entitlement and unprofessional service from a supposedly professional."