Innovative Surfaces SHOWROOM

"i was driving behind one of your workers in van #25 and he was drinking and swerving all over the road. he almost hit us with our 2 year old in the car and almost hit 2 other cars. please fire him and reevaluate who you are letting drive around in your COMPANY vehicles. not a good look."

"Great customer service and a very knowledgeable staff. A real pleasure to work with."

"Innovative has the best people for each service they provide. The men who measured were very accurate in details as well as very respectful. I had a two step procedure as I has tiled the back of counter before. They were able to take out existing counter with no damage. I am very pleased with the results and want to recognize Ryan and crew for their outstanding work, being respectful and cleaned up everything before they left. Thank you"

"By far one of the worst management teams I've ever worked with, they lie, they cheat. They'll have you throw something away. And then throw you under the bus and trying to get you in trouble. As well as give you a 3 day. Notice that they're going to make you work, Father's Day. Even though said management team knew for 3 weeks that this had the possibility of happening they wait by far the worst place ice ever worked in my 41 years on this earth"

"We gutted and updated our kitchen and were looking to install quartz counter tops. The square footage was relatively large and price was important. We got a few quotes from professional fabricators and Innovative Services was in line with those quotes. The noted a 1-2 week measurement with 2-3 week measure to install time. That was shorter than our other option, and they were $50 cheaper (not a big amount, but hey, its $50 if all other things are equal), so we went with them. They took the full 2 weeks to come out to measure and then we waited another week for them to give us an install date. During that week they called our contractor noting they were waiting on our sink, when they took it with them from the measuring appointment. When they provided us our install date, 3 weeks after we contacted them, the date was 7 1/2 have weeks from when we called them. As we paid half down at the measuring appointment, we were stuck. Our contractor called them, who has given them a lot of business, and they simply said they were busy and couldn't do anything. After 6 months without a kitchen sink, we now have to wait almost 3 weeks more than we were told. They haven't installed yet, so I am hoping the quality and installation are worth the wait. Overall, very disappointed in the customer service and their ability to give proper estimates for time and sticking to their word. I can respect and understand long timelines, but be upfront about them."