MARTEL EYE MEDICAL GROUP 11216 Trinity River Drive, Rancho Cordova, CA 95670

"For a scheduled check up for my grandmother and they too 3 hours to see us, then rushed us through the evaluation and results. Had me sign a form requesting for interpreter but don't provide one. And then sent meds to the wrong pharmacy and the pharmacy we did have to go was out of stock of the medication and the pharmacy questioned why they sent it so late, it didn't give them enough time to order the meds. Disorganized and incompetent."

"Doctor Martel is one of the kindest best ophthalmologist around. He knows his stuff and delivers it very well. The best ever."

"We waited 2 hours for a scheduled appointment to do a routine check up. They only have 1 doctor in while the room is full of people. Most have an appointment, too."

"Brought my mom here for consult and back for surgery. Overall very impressed with each and everyone of the staffs. Very professional, caring and very thorough. Their nurse called a a couple of times, few days apart prior to surgery to make sure we had all the medication needed, post op call also. I definitely recommend this facility to anyone who needs eye care for yourself or love ones."

"The worst place with customer service skills. They have a whole bunch on incompetent staff members who are always lost and taking forever to assist. The Dr. are always late and have no customer care skills. All they care about is their number of patients to change their insurance but they don’t care about the patients. A minimum wait time is 2 hours if you are lucky. You must prepare to waste your entire day in order to be seen. I will be switching clinics."