Walgreens Pharmacy

"I was transferred over from Bi-Mart. While they are short on staff, blame the corporation, not the employees. Phil one of their pharmacists is always willing to go the extra mile for you, when you have questions or a insurance problem! The pharmacy technicians, always are cheerful and know me by my first name! While it seems the corporation, cares more about money, then there customers, the pharmacy staff does, the best, they can to deal with shortages of employees and medicine shortages. The staff does a great job, definitely a job, I would never want! Thank you for your empathy and service you all do!!!!"

"Came to pick up a prescription knowing I needed to update insurance information. I didn’t have the numbers needed so I called in a day later and they said my medication was out of stock and come pick up tomorrow then update insurance information when I pick up. I get there, still out of stock and not ready because my insurance needed to be updated so they send me a link to update on my own and I walk out. (Cause it’s so busy always) then I get out to the parking lot and I got sent a link to update BILLING information. I got shrugged because they were in a rush. THEN I call and explain why the prescription won’t go through and they say “we will override it and you can pick up Tuesday, I’ll personally call you to tell you it’s ready” Now it’s Wednesday and I call in, and you want to know what they told me? My insurance information needs to be updated before they can go through with it….. I had it at that point and said “IVE BEEN TRYING” and I explain everything then she says “what’s your insurance information” then we went from there so I could pick up today. Like pharmacy’s could save so much more time by helping the person in front of them first. Don’t say you’ll override if you can’t! I’ve been trying to get my hands on my medication for over a week now. I get that pharmacy’s get the short end of corporates deal…. But when someone says “insurance needs to be updated” the employees need to go in and do it immediately."

"Horrible experience waiting on the phone line for 30 mins, finally just hung up,they kept telling me they were busy with a patient, but had zero time for patients over the phone. We are all important not just the people that are in the store. Have been waiting for a prescription for 5 days."

"They close at 5pm, and I got there at 5:01pm and wasnt able to pick up my prescription that was already prepared (I requested it yesterday)."

"We pickup photos here every once in a while and we are always happy."