VCC: GRAPEVINE

"I wish I could give them negative 5. I'm currently pregnant a high risk pregnancy and they have dropped the ball on more then one occasion. I have been seen twice and each time I go it's absolutely ridiculous how stupid they are, I just received a call that at my last appt when a blood draw was done for genetic testing which was a week ago now was not ever done they called so I can go in again to retake test and have offered no real explanation on what happened. They have not measured baby gave me wrong due date after I have been paying out of pocket for private ultrasound. I feel so frustrated and helpless on what to do at this point."

"Some doctors here are actively defrauding the tax payers by offering subpar service. I filed a few medical complaints and practices with the board, hopefully they get Doctors that actually care and listen"

"Worst exam ever by NP Joanne Goode not only did she had a bad attitude since she enter the room she was annoyed about doing the exam it was a very painful and she did not seem to know well what she was doing , nor care ,can’t go into details but I’ll make sure I’ll never schedulle with her again nor recommend her to anyone"

"The staff is extremely rude and unwelcoming here. No one smiles, no one greets you as you walk in, they won't acknowledge you at all. They all hate their jobs. One guy there is super nice, don't remember his name, Latino, young, he was the only professional. All the other women there are so mean, and should be working in fast food instead. Go to TRUECARE clinic instead!!!! They are sooooo sweet, professional, efficient, friendly, kind. They are wayyyy better. Honestly wish they would clean house and fire all those rude girls there at VCC. They don't deserve to work in customer service. And just know Karma is real, and when the time comes that you end up being the patient and find yourself on the other side, I HOPE you get treated the way you treated allll those patients that walked through that front door of VCC."

"For the last decade I have received less than adequate care at other doctors offices in North country. I left doctor appointments (when I could even get one that wasn't telehealth related) feeling defeated, unseen, unheard with a sense of defeat like my health didn't matter. I made the choice to switch to VCC and was skeptical by the reviews but anything had to be better than the last clinic I was being brushed off by. My first visit with Cynthia Clark was yesterday and for the first time in 10 years I feel seen, heard, and valued as more than an insurance payout. I've had chronic neck/back/shoulder/hip pain from an injury stemming from 5yrs ago that my current doctor refused to give me an x-ray for! My first visit with Cynthia and I got my x-ray that day and learned that I have Levoscoliosis & Early lower lumbar facet arthropathy. I cannot begin to tell you the relief I feel finally knowing what's causing my pain and even more so I'm already set up to receive treatment for it. The last clinic just wanted to prescribe me muscle relaxers and refused my many pleas for an x-ray! If you have doubts based on reviews I can tell you that may have been how they networked in the past but that is not a reflection of the outstanding care they provide now. I have a few different ongoing issues I've struggled with for a decade and single handedly in a day VCC has addressed them all, has me fast tracked to receive treatment and made me feel like a person and not just a symptom. Thank you VCC for giving me peace for the first time in what seems like an eternity."