Immediate Medical Center,

5203 Lakewood Boulevard, Lakewood, CA 90712

"It took me 2 hours for a to put a band aid. It's ridiculous no people ahead of me either."

"Now I understand why this place has 1 star. This place is HORRIBLE, and worst part is that when you get injuries in the work place this is the place they send you to... Yesterday I was here for 5 hours just for an x-ray. I was told to come back again today for other test and I waited 2 hours just to get called in, while inside, it has been another 2 hours and nobody has bother to give me an update to when is the doctor going to see me. I asked twice when am I going to be seen and the nurses make an annoying facial expression because of my question... like really??? The place is not busy at this time and the nurses in the front are having a good time, like a party for them... WORST PLACE TO GO!!!"

"Not actually 24 hours, don’t know the actual hours. I came at 9pm on a Sunday with my sick toddler and they were completely closed."

"Waited 2 hours for urine test, i used the restroom 3 times while waiting when it was time to go I didnt have to anymore. So they said I had to wait again until I had to use the restroom"

"I was sent to this office by my work for shoulder pain today, 7/31/23.  I have my own insurance with Kaiser but because I completed an incident report at my job, I had to follow their protocol.  I waited 4 hours in pain to be seen.  I was never treated so poorly by a professional in my life.  Dr. Lauren Trainer was extremely rude, dismissive, disrespectable and unprofessional!  She was adamant that she did not want to sign off on my worker’s comp because she did not know if it was work related and refused to give me treatment or a diagnosis for the cause of my pain.  She treated me like I was only there for fraudulent reasons.  Dr. Lauren Trainer rolled her eyes, gave no eye contact and stared at the ceiling annoyed when I asked questions and expressed concern.  She spent a total of 2 minutes with me!  I asked to speak with her again because I was perplexed with her treatment and she was even more dismissive and rude.  I also had questions regarding the cost and payment of the visit since she stated it was not worker’s comp and she was unable to give me any information.  I left with no answers, still in pain and feeling extremely angry that there is a practicing doctor who actually treats patients in this manner!  I asked for her contact info and credentials and she refused to give it to me.  I wish I would have gone to Kaiser.  I will be filing a complaint with the medical board of California.  Avoid this place and this doctor."