Omni Family Health | Stine Road Health Center 1701 Stine Road, Bakersfield, CA 93309

"I had several issues to resolve and nothing I requested has been accomplished. I told them I had no food but still haven't received assistance. I told them I needed breathing equipment for oxygen therapy but I still haven't been helped with that. I submitted a dental permission form but my dentist says he does not have it. I have several other legal documents that need signing but have no way to submit them because I don't have any transportation. My enhanced care program seems to be the opposite of how it should be. I am so sick and tired of being treated like I am some kind of idiot ."

"Very much needed, especially since it is so hard to get in touch with anyone at omni about anything that may occur before your next apptime. I can get in touch with my ecm doctor when needed."

"I used to not like going to the doctor. I don’t mind now they’re really good people. They’re real nice and prompt about helping you I’m in and out of the office before you know it and I get all my medication’s. They asked me questions and I asked them, but I really like my doctor, he’s great"

"I’m a first time patient and wanted to turn in my medical records and they wouldn’t take them said I had to make another appointment to turn them in. I actually had a list that I wanted to get checked out since I was transferring from a military doctor and the nurse said I had to make separate appointments for everything. I didnt realize until the end after I had left is they didn’t even let me see a doctor only saw the in processing nurse and an NP-C instead of a doctor. To top it off I had requested a specific doctor which is why I went there and they gave me a nurse who was dismissive the whole time. This location is the worst."

"I took time off work in order to conduct a physical, just for a physician assistant to put a stethoscope to my chest and tell me I’m fine. The PA did not ask me any questions, or took the time to give me a thorough exam. I understand that everyone is busy, but that should not justify substandard service, especially if a patient 100% service connected disabled. I could have gotten better service just by watching YouTube. I want my time and money back."