Magical Adventure Balloon Rides

"We had a great time on the balloon ride with our pilot. The wine region is so beautiful, and the pilot was so knowledgeable about the geography of the area. The only downside was the logistics of getting ready to head to the launch site. We woke up very early to drive over to make it to the sunset ride, but when we got there we found that they needed to weigh almost everyone and check them in. That was understandable for safety reasons, but they also chose to wait for people who arrived 20+ minutes late, which was a little frustrating, and the process overall was very inefficient. By the time they drove us to the launch site sunrise was long gone. We basically ended up watching the sunrise from the parking lot. Other companies already had balloons in the air. Also the continental breakfast they advertise is a ziploc bag with a couple granola bars and a slim jim. Recommend that they adjust how they communicate that on their website"

"Must do experience! We had a wonderful time on our hot air balloon ride - we were surprised with how peaceful the experience of the flight was. I am glad we read reviews before booking as it was helpful to manage expectations. It is an adventure in terms of the process leading up to take off and after landing. There is a bit of a wait with roll call and getting bussed over to the hot air balloons, not a bad wait at all though I might add. The staff had us wait a little longer due to the fog that day - the wait helped the fog pass more making for an even more stunning ride> I am thankful for their expertise on this! Our Pilot was a little high strung with the loading into the balloon (but to be fair we had a big group and it is a lot to coordinate) and had some snarky remarks along the way - thankfully our group had good humor lol. The flight was around an hour in the air and it was wonderful. If it is a little cold in the morning the fire in the balloon will keep you heated! Landing was graceful. After landing we had champagne and bagged snacks. The wait for the staff (and a few riders who were nice enough to help) get the balloon back into the trailer was the low point of the experience. A suggestion to the company to make the experience better for the customers may be to drive the riders back to the parking lot while the staff packs up the balloon, and then drive back to pick up the staff and balloon. I understand this would inconvenience the company but since the drive was only about 10 minutes back to the parking lot and took around 45 minutes to get the balloon packed up. All in all, a wonderful experience!"

"showed up to the meeting location at 2:30 as instructed. One group on the ride of 20+ was at least 45 min late. They make everyone wait for them on the side of the road/parking lot. Finally we head over to the launch site. There were already another 6-7 vans/ballons there and since we were so late we got the last launch. Waited at the launch site another hour. So far 2+ hours of standing around waiting. They advertise it as 1 hour in flight. We flew for less than 45 min. That part was fun, I'll give them that. Then we crashed landed into a construction site. We thought a van would come pick us up and take back to the meeting area but no. We waited around there for at least another hour. When we finally got into a van to head out another one of the vans apparently broke down so we have to tow the second van out. No one communicated to us what to expect or what was going on during this time. We were all just standing/waiting again in some construction site. Definitely won't be booking with this company again. In total it was about a 5 hour 'adventure' with "

"Did a sunset tour in Del Mar on the 7/17, overall it was a positive memorable experience BUT they CAN IMPROVE on A LOT... CONS: - Balloon doesn't travel much. We kind of floated up, stayed in the same area mostly, views were the same all the time. Don't expect to see many different areas or go different places. - We didn't get a full hour of flying, closer to 45-50 minutes - You have to wait around for them WAY TOO LONG while they set up and take down the balloon. The whole thing took closer to 4 hours. We were told to arrive at 5:30 pm, van didn't leave until 6pm, balloon didn't take off until about 7pm. We landed before 8pm and didn't get back to our car up until 9:20pm. Way too long. This can be solved by delivering people to the takeoff area when everything is set up and ready to go and taking them back shortly after landing so they don't have to wait for you and watch the whole pack/unpack, set up and take down operation. -Pilot we had in our 16 person balloon was pretty negative and very cold/upset or something. It was not pleasant!!!! He kept telling us the stories about how he was wronged in his life during his previous balloon rides, about some angry sheriff and I get it but it was A LOT OF UNNECESSARY drama. It might be interested to drama loves but WE WERE THERE TO HAVE FUN. It would have been better not to hear it all! Overall our pilot seemed upset, compared to the other guy John who drove us first which seemed to be the opposite of Dave "I believe that was his name" Plus he was kind micromanaging and demanding to his crew which was also annoying to observe. - I don't drink at the moment but they claim that the champagne they have is GOOD stuff but it was Cooks ha ha, not sure if you can go cheaper than that... -They don't seem to have an actual office, check in process was very unorganized. We had to street park and wait around for them to grab us on the street. No official restrooms either, you have to use the close by stores for that. We paid about $450 with tips for 2, they really can do better than that if they charge people this much, at least have some kind of small office for check in with a restroom and a parking lot. -Last but not least - COVID. I don't worry about getting sick with covid personally but they really don't seem to have adjusted their operation for it much. We had 16 people crammed in one basket, basically on top of each other and about 20 people in one van during transportation. Again, personally I didn't care much but I feel like a lot of people who are worried about it can feel really uncomfortable with this setup. They do wear masks but there are no extra dividers in the basket as they claim to have. We really should have had 2 people instead of 4 in our tiny corner during the covid times. PROS: -Fun different experience to have -We didn't die :) -Free pics and banners from the crew are a nice bonus"

"We had the best ever possible hot air balloon ride yesterday at sunset! Not only did we see so much of San Diego, the best sunset imaginable, but also got to see a double rainbow that went from one end of the landscape all the way to the other. Felt like we were on top of the world! The entire “crew” were amazing and gave me and my daughter an amazing memory we will never forget! Thank you!"