Bay Oriental Medical Clinic 5159 Lone Tree Way, Antioch, CA 94531

"YOU WILL NOT BE REIMBURSED BY INSURANCE IF YOU COME HERE. I came here a few times and paid out of pocket why they tried to get reimbursement from my insurance. Previously I had no issues with other acupuncture places submitting claims to insurance. For some reason THIS PLACE IS NOT CAPABLE OF SUBMITTING A CLAIM TO INSURANCE SO I CAN GET REIBURSED FOR MY VISIT AS STATING MY IN INSURANCE POLICY. I asked them to do it again and it still did not work. I tried to submit myself, but insurance only allows providers to submit."

"Lily He does a fine job at acupuncture, and after the treatment, she provides a full body massage that is wonderful. She is on retainer with VA Martinez, so treatment is free for service disabled veterans."

"They saved my life. Excruciating pain from a sciatic issue. Two trips to the hospital just for Injections of morphine and dilaudid. Otherwise hospital did nothing. Here at Bay oriental they took care of me. Pain free for two years now."

"if you're going into her office for a pain condition - beware. She used a machine that was for cellulite reduction that, according to the manufacturers, is for personal use only. I went to her for neck and upper back pain. The night after the treatment i was in severe burning pain. After the 4th day i was advised to go to the ER because the pain was moving inward toward my chest. After a week of anti-inflammatories, the pain resolved, luckily. I contacted her, she denied all responsibility. I fought the credit card charge and the company reimbursed me, even though she still denied doing anything wrong, even after my sending her the documentation on this "nuskin" machine, which does not include the back or neck as a part of the body that is ok to treat."

"Excellent results from Wanyi (Lily) He at the Bay Oriental Medical Clinic! Whiplash pain, sprained ankle, sciatica, arthritis ~ I brought all these problems and more to Wanyi (Lily) He, L. Ac. ‘Rome wasn’t built in a day’ and physical problems don’t usually disappear overnight. I am extremely grateful to be a patient of “Lily” (as she likes to be called). She is experienced (over 30 year’s practice in acupuncture), honest to the core, warm & friendly, uses only new clean needles, practices painless acupuncture, & she does not work by the clock. From the first treatment I noted dramatic improvement in all my symptoms ~ some being entirely relieved. She is a skilled, extremely competent practitioner. We are fortunate to have this three-generation practitioner in our community. 18 June 2014"