Altos Pediatric Associates

"We have been coming here for 5 years. Staff is very efficient and experienced, they have Scribes taking notes during the appointments so the doctors can focus on the patient instead of staring at the computer typing, and everything still gets captured, which makes for better follow-ups. Dr. Oro is fantastic, highly experienced and phenomenal at what she does, amazing bedside manner and very kind and compassionate. All the doctors at the clinic are amazing and would highly recommend!"

"The doctors are okay, but front desk were very impatient when I checked in for an appointment, talking like I own her $1000 (the chance you get poor service is 50% based on my 3 years experience) This place is also expensive, Much higher cost than average pediatrics"

"They referred me to the terrible place which is Stanford Pediatrics Emergency at 900 Quarry Rd, Palo Alto, CA Please read my review that I left on Google: 4/11/2023 Here is the story about she*ty Stanford care.. My 3 years old had a swollen eye. We went to Stanford Pediatric Emergency Department on 900 Quarry Rd Pallo Alto. The summary: We waited for ophthalmologiest to see the child for 2 hours. We waited for CT scan to be done for 5 hours. The child was without a food and water during thise hours. When we got to CT scan my son didn't hold his head and they said - sorry there is nothing we could do.. Did they really expect 3 years old to hold his head and don't move during the scan???? They gave him some anti anxiety medication before the scan, and expected 3 years old to stay calm during the scan. Rea No, you aNOT!!!You torched my child for more than 5 hours(we got to emergency room at 4 pm and left after 1:30 AM, waited for CT scan for 5 hours). Oh, by the way, we have paid about 2 grand for this torture. Stanford is just a brand that maybe was good some once upon a time, but it's she*ty now."

"All the Doctors are really good, the way they diagnose and treat makes you feel things are going to be okay. Prescribe medication only if required. Have seen Dr. Monica often. All the nurse and receptionist are very good too. Very kind nurses. Ena a receptionist there she has a smile every time we go in makes us feel welcomed. On the whole very good clinic and perfectly kids friendly."

"Dr. Julie Chen was an absolute pleasure to work with for the first 6 months of my son's life. If we had stayed in the area he would still be under her care! She has great bedside manner and is extremely patient with first time parents and the many questions we had. Most importantly she is thorough and data driven."