Toycen Ford 1000 Chippewa Crossing Boulevard, Chippewa Falls, WI 54729

"Everyone was very friendly, I was even offered a dish to give my dog water while we waited! That was a first and very thoughtful! Oil change was done within 40 minutes and my car got washed! Nice!"

"Great transaction. Would recommend them and their service to everyone. Amazing to work with. I felt for the first time no worries and that I wasn't getting taken. Million times thank you. Lifetime customer from here on out. If your aren't using their service then you aren't getting the best deals and services."

"My wife and I just purchased a used vehicle from Toycen Ford and we were less than impressed with the level of costumer service that was provided. They were prompt with returning our phone call to set up a test drive but it was all down hill from there. Upon arrival, the sales representative met us outside, we exchanged keys to take the vehicle for a test drive, there was no “selling or promoting the sale of the vehicle. I would have at least expected a vehicle walk around or highlighting of key features the vehicle possessed. When we returned to complete sale, the sales representative was less than personable and frankly very rude, we didn’t as much get a smile from the man. Not the buying experience I would expect from a dealer, customer service needs an overhaul."

"Wow! The customer service is beyond superior to my experiences elsewhere. When I contacted Toycen Ford to schedule an appointment for my vehicle to be looked at for a heating issue, they were able to get me in relatively quickly (a few days). They looked at my vehicle and confirmed my suspicions. Do you know what else??? They didn’t charge me $$$ JUST TO LOOK at my car; unlike their competitors. They accommodated my work schedule and offered to pick up and drop off my vehicle upon completion (local to the dealership). I cannot imagine going elsewhere and receiving this AAA+++ service and affordable pricing to boot. Shout out to Cole N. and team for making this process/experience flawless and positive for me. Thank you!!"

"Lee in the service dept. worked us in on short notice. We were traveling and concerned about an issue with our 2016 Explorer. Another dealer told us it would be a week to get us in; thank goodness we called Toycen. If their sales dept. is as good as their service dept., I wouldn’t hesitate to purchase one of their vehicles. Staff are helpful, friendly and knowledgeable! Five stars and more!"