Hyatt Regency Valencia 24500 Town Center Drive, Santa Clarita, CA 91355

"Immaculate rooms with basic amenities. Room did not have a microwave but it did have a mini fridge. I stayed on the third floor and the view was incredible. The grounds of the hotel are well maintained and the greenery projects serenity. The staff were incredibly helpful and maintained a positive attitude throughout my stay, ensuring a welcoming atmosphere. The hotel offers a delightful hot tub that comfortably accommodates up to seven guests and remains open until 10 pm. Additionally, the pool was surprisingly warm and impeccably clean. Situated in a great location with minimal ambient noise, the hotel offers easy access and ample parking, making it convenient for guests to explore the area. Overall, my stay at this hotel was exceptional, with attentive staff, serene surroundings, and excellent amenities. I would highly recommend it to fellow travelers seeking a peaceful retreat with top-notch service."

"For the love of God, Hyat, please step up your game. I have stayed here so many times because it's my only option when I come to Valencia, but consistently your rooms are dusty, and there are hygiene issues that I've tried to overlook. However, this time, I was assigned a room on the 4th floor and as soon as I entered, I noticed an off-putting smell. When I entered the bathroom, I accidentally stepped in a large puddle of urine near the toilet. After being moved to another room, I found the mattress topper under the sheets to be disgusting, covered in different types of hair. Additionally, the couch had white stains, and the room was still very dusty. For the love of God, please improve."

"We had a great stay here recently! Hotel is clean and well maintained. Our room was quiet and had a nice view of the mountains and golf course. Overall, no real complaints about the room or the service at the front desk. All good. I do wish they offered complimentary coffee in the lobby. I went to the restaurant downstairs and paid nearly $10 for two coffees that tasted like Folgers that had been sitting on the burner for two days. I drank one sip and tossed it. Huge rip off. One star off for this. All things considered, we would stay here again. There aren't a ton of options in the area if you want to stay near downtown, but the Hyatt is a good solid choice."

"Staying here to visit family over the weekend. It's a nice hotel, my husband and I didn't use any of the amenities though. Only complaints are that what the TV guide shows is on is not always correct and the towels could definitely be better, they are thin and scratchy"

"We stayed at the Hyatt Regency Valencia for a few days before the Thanksgiving holiday. It's a lovely hotel, the parking structure is very well lit, if you're returning to your room later in the evening. But the reason I'm writing this review is the excellent customer service. When we returned home from our holiday, we realized we lost our baby's blanket somewhere along the way - the blanket she's had since she was born. We stayed in four different hotels during our trip, and I called each of them to see if they had found our baby's blanket. No one could find it, so I had given up and bought a new version of the same blanket. Then I got a call from Hyatt Regency Valencia - I had forgotten that I'd left a message on their lost and found line's voicemail. Turns out they had my baby's blanket (along with her crib sheet and a toy I hadn't realized was missing)! I gave them a call, gave them my address, and today I received my forgotten belongings in the mail. I am so thankful to the staff for keeping it safe, and taking the time to mail it to me. It made me week just knowing it wasn't lost forever."