Maison 140 Beverly Hills

"My recent stay at the hotel was highly disappointing. Despite being advertised with free WiFi, the Wi-Fi was non-functional. Numerous calls were required for basic amenities like toilet paper and towels, with delayed or no response even after multiple attempts. The room had an overwhelming mildew odor, seemingly linked to the malfunctioning shower fan, and we resorted to leaving the window open for fresh air. Moreover, the towels provided were riddled with large holes, making them unpleasant to use. Despite multiple requests, the manager remained elusive, ignoring follow-up emails, leaving us feeling neglected and frustrated. The overall treatment during our stay was subpar, leaving a lasting negative impression. I am beyond dissatisfied with how I was treated during my stay. I do not recommend you stay here, choose another hotel!"

"I was not expecting this to be a luxury hotel based on the price & location. The staff were friendly. The room is small & outdated. The real problem was that it did not have a feeling of being clean. The room was clean, the furniture was old & well used. The metal on the fixtures in the bathroom were rusted & there was black stuff in the tile grout. The carpet was worn and definitely needs to be replaced. The hallway in the common area was dirty, especially in the corner(see pic). They had coffee available in the morning at their sister hotel around the corner. That one seems much nicer. A lot of people complain about the cost of parking & it is expensive to park, however it is Beverly Hills & the city does not allow overnight street parking with out a permit. If you want to park on the street next to the meters, hope you don't get a ticket or towed."

"Terrible experience at checkout. The room was paid for in advance and they tried to get me to pay again saying it wasn’t paid for and when I questioned it and told them not to charge the card on file they sneakily did anyway while they had my phone in the back room. When I said I couldn’t believe they did it, they did not care. Totally apathetic and did not care if they got a bad review, BBB report, or if I never stayed there again. BEWARE! This old musty place is running a scam."

"The room was nice, the location was great, and the staff was subpar. It very much seems like they could give one eff about their customers. Be wary and check your bank statements for charges you don't recognize. I parked in front on a Saturday night. Meter parking doesn't require a 2-hour time limit after 6 pm and is not applicable on Sundays. The front desk guy said that I needed to pay $45 for parking because there is street cleaning every night. I was skeptical but went along with it. My wife and I left to get dinner and drove around the neighborhood and noticed street cleaning on Tuesdays, and there were no other signs that said no overnight parking. There were over ten spots in front that guests could have used for FREE parking, but everyone was conned into paying $45/night, and they knowingly knew this to be true on a Saturday night. I woke up and, as suspected, had no ticket because parking was permitted. I told him to take that charge off my bill and also told him he needed to be honest with guests and not try and generate additional revenue by lying about parking. Beware! You can park in front of this place on Saturday nights, every other night besides street cleaning night, according to the parking signs. Other than that, the place is lovely."

"We were told there would be amenities such as a hair dryer, and they didn't even have that. The shower was incredibly small (I'm only 5'1, so that says a lot that it was small even for me). They stated that they had free parking at the front desk, and then I got the bill was charged $45 per night. They also charged us a $25 "urban bundle" fee per night. Don't stay here if you don't like being misled."