Quest Diagnostics

"Update - gave them a one-star (deserved at the time) 8 years ago. Over time they have really gotten their act together. Fast forward to now, appointments are quick easy and efficient. If I had to choose a lab I would pick Quest without a second thought. Really nice when a company you are forced to deal with consistently improves their processes and service. We use a different location now but I assume the automation/improvement is the same."

"The female, silver-haired phlebotomist lacks both skill and integrity. She couldn't nail a difficult stick and began to fish for a vein. My daughter was 9 and in pain, crying out. She continued to fish until I insisted she stop. Her first reaction was to blame it on the bit of movement my daughter had as she jerked in pain. It wasn't much and she couldn't get it still after 30 seconds digging around. Then, she couldn't possess any empathy and starts placing blame on my daughter. My daughter doesn't move when she has a skilled phlebotomist who can hit the vein on the first, second attempt. Do not recommend this clinic"

"So... Let's start off with the fact that I absolutely loathe having my blood taken because of the bad experiences I've had in the past. Even if this location is more than half an hour away from me I'll continue to come here for all of my lab work. I sat down and within no time my blood was drawn and barely felt a thing. A lot of the time I'll have a sore arm for a couple of days, but I felt nothing after a few hours. Thank you so much."

"I made an appointment at this location after reading the reviews of the other locations nearby. I am very prone to fainting and loathe getting my blood drawn as it is extremely anxiety provoking for me. I had Chris this morning and he was AMAZING! He was very confident, gentle and super reassuring that everything was going to be okay and that I was NOT going to pass out. Which I did not!!! He found my vein on the first try, talked to me during the entirety, totally distracting me from what was happening. Before I knew it, I was ready to go. If you are anything like me, I highly recommend this location (they have a bed available to lay you down if needed) and Chris even more!"

"It's amazing how this facility (and others like it) is being run without having a receptionist present to check you in. This was my second blood work at a different Quest Medical Laboratory (the other was located in Yuba). You make an appointment online, check in on the kiosk inside, and wait to be called. You will be done within 5 minutes. Quick in and out, no waiting in line. I can't *emphasize* this enough: take a few minutes out of your busy lives and make an appointment. It makes a world of a difference. And their appointments are not even one or two months down the line. The earliest you can make it is either today or tomorrow. A lot of time slots are open in the morning and afternoons. Have a great day!"