Quest Diagnostics

"Absolutely happy with my experience here. My wife had an appointment and checked in through the phone and 10 minutes later it was our turn. The guy who took the test was amazing had a great attitude and he did everything super quick. Definitely coming here again if I need to."

"They never answer the phone. At least they DO PRE-EMPLOYMENT REQUESTED DRUG TESTS. However, apparently, according to the lab employee that came out at 12:31 said they only do the drug tests from 7am to 12:30 pm. The worst part is that the automated system does not tell you that unless you call the specific location that does the drug testing. Not only that, you can go online, make an appointment specifically for a drug test and it will allow you to make the appointment for a time later than 12:30 pm. I know because there was a young man there and he had his paperwork and a printout that his appointment was for 2:10 pm. He explained to the lab worker that 2:10 pm was the earliest appointment available and he only made it for that time but decided to get there much earlier hoping to be seen before his appointment time, so that he could get to work on time. He like me had been there more than an hour waiting and we had to leave. Mind you, this was the 4th lab I had been to. Lost a little more than 4 hours driving around, pulling over to call the different labs and going from one lab to the next. Quest Diagnostics needs to be better about the information given on their automated system and have some sort of default to alert people. This is just plain ignorant and disrespectful of people's time and money. Yes, money....gas is not cheap and driving around takes time and gas that could have been spent doing more productive things."

"BEWARE! They really close earlier! We went to this location and arrived at 11:30 am on a Saturday. All of the signs say they close at noon, but they refused to see us, even though we’d been fasting for a simple test. We were told by Vi that they were closing in a half hour and wouldn’t have time to process the lab draw."

"I went in today for a simple test, everyone was friendly and polite especially the front end receptionist even though she had to deal with some inpatient people. The guy that helped me out, named Julian was so unprofessional and seemed like he didn’t wanna be there. He looked super lazy and rude towards me. Hope management can talk to him about his work ethic that honestly sucked."

"The staff is exceptionally rude and unkind. They are gaslighting and their demander is no less than disgusting. Especially the front desk girl in her 20s with long dark hair. People should not be subjected to such lack of care and rude, demeaning, incorrect service. You should be ashamed of how you handle people. Your in an industry of care. Go someplace else. I would give negative stars if I could."