Quest Diagnostics
1320 Maricopa Highway, Ojai, CA 93023
Hours open
Monday:
6:30 AM - 3:00 PM
Tuesday:
6:30 AM - 3:00 PM
Wednesday:
6:30 AM - 3:00 PM
Thursday:
6:30 AM - 3:00 PM
Friday:
6:30 AM - 3:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
Quest Diagnostics is a leading provider of diagnostic testing, information, and services. Located at 1320 Maricopa Highway in Ojai, California, this institution offers a wide range of health-related services to individuals and healthcare providers. With state-of-the-art technology and a team of highly skilled professionals, Quest Diagnostics is committed to delivering accurate and timely results to help improve patient care. Whether you need routine lab work, genetic testing, or specialized diagnostics, Quest Diagnostics is dedicated to providing reliable and convenient services to meet your healthcare needs.
Reviews
"Bad experience. In Ojai the staff are so rude, they need learning the word PLEASE and how to talk friendly."
"To me, Quest represents OUTDATED CUSTOMER SERVICE AND EMPLOYEE TREATMENT. No matter what location you go to, the employees are overworked and I am guessing not also overpaid. Too little employees for how many customers they are serving to get their blood drawn. THEN there's part 2--most of the population Quest serves are ELDERLY and they are MISTREATED. Not by the employees, but by Quest. These poor elderly come in, utterly confused, often commenting on their worries over seeing NO ONE behind the counter. I find myself often walking old people trough how to complete the check in on the screen as they stand there, bewildered. Yes, customers have to rely on other customers here for support. For a giant corporate company that undoubtedly rakes it in, please have higher standards for the future of society."
"System to make appointments online doesn't work half the time and if your a walk in you have to wait for hours. Terribly understaffed at Ojai facility. The only time this place runs smoothly is when Keri is here."
"I had my blood drawn at this location, and Carrie was the technician who helped me, and my daughter. Carrie was the most helpful person with a wonderful personality. I just want to thank her for her kindness, God bless you. Best regards Tony Padilla"
"This place is so unorganized! First...you never get to speak with an actual human being before you arrive. They WILL NOT answer a phone, so appointments are to be made online. I have done this several times since the implementation of this "online appointment" thing and at least four times, I arrive to find they have no appointments scheduled! It's beyond maddening! My advice...if you live in the Ojai Valley, make your appointments in Ventura! It's a shame that I cannot give less than one star! So much time wasted!"
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