SpringHill Suites by Marriott San Jose Airport

"The fridge has an auto off switch maxing at two hours. The TV volume is caped. The AC didn't work. The thermostat shuts off based on motion sensing."

"Like this hotel and stay often, but had a rental electric vehicle, so I purposely chose this hotel knowing they have paid parking with electric charging available. Unfortunately, they do no regulate these EV parking spaces, so every few hours I would see if a spot opened up, but they were always taken by all non EV vehicles despite the clear labeling as EV space only. This was especially frustrating as there were plenty of regular non EV spaces available for these clearly gas vehicles. The front desk tells you to google EV charging and take your car elsewhere, so that was extremely unhelpful."

"I recently had the pleasure of staying at the SpringHill Suites by Marriott San Jose Airport. The hotel exudes cleanliness and the rooms are comfortable and cozy. While the parking garage entrance is a bit tight, it was a surprise to find level 1 electric chargers at select spots. What truly set this hotel apart, however, was the exemplary customer service, particularly from a gentleman named Wally. Wally not only assisted me in locating a parking spot with an electric charger, but when it was taken by a non-electric vehicle the following day, he strategically placed a traffic cone to prevent a recurrence. He even got a broken charger fixed! This level of attention to detail and commitment to guest satisfaction is something I seldom come across. I had a thoroughly enjoyable 5-night stay and highly recommend this establishment."

"We stay here once month and the rooms are always quiet and clean. I wish the prices fluctuated more but it's pretty consistent for a nights stay. Haven't checked out the pool but the breakfast was really good and the garage is safe parking $15/stay."

"Parking is a hassle and there’s a charge, but I really enjoy staying here! I appreciate the water closet separate from the shower area. The bed was very comfortable and although the room seems small, there’s plenty of room to work at the desk and/or relax in the couch!"