Quest Diagnostics 11050 Bollinger Canyon Road, San Ramon, CA 94582

"Read reviews first but most were about appts vs. walk ins. Took my daughter today and will NEVER return to any quest. There were urine samples just lying about on the counter. Then they stabbed & dug around in her arm with not success. Switched sides & finally got it but she bled a lot after. My daughter has had blood drawn several times & no one has ever struggled. It’s been quick, easy & painless. Now she has 2 very sore arms & normally is fine by now. For 1 tiny vile.To make things worse she tried to shame my daughter into it being her fault telling her to drink more water. She did. Plenty. It’s like they never did it before & it just felt like very weird. DO NOT go here!"

"Clean place and very conveniently located inside Safeway. Wait depends as a walk in, but we were seen within 15 minutes. We did go at 730am."

"I went to get my urine test yesterday and reached the facility at 4:10pm. There was no patient waiting and the hours of service are till 4:30pm. I registered myself as a walkin patient. However, the person in the facility rudely told me that she will not take up my sample and said that she has to go home. My earlier experience with another person in this facility has been quite pleasant and this is why I drove 10 miles to go there,"

"Went in with a lab order. In the past never have had a problem at this location. Yesterday morning my lab work was done by a technician I have seen here for the first time(not Chinese or Indian) The technician literally stabbed my arm without looking for a vein. Did not even spend a minute looking for the vein which was really odd. It hurt but I was confused as I have never seen any blood drawn like this!! Very shocked. Please take note to be careful which technician does your blood work. Quest this visit was scary to say the least!"