Quest Diagnostics
525 El Camino Real, Menlo Park, CA 94025
Hours open
Monday:
12:30 PM - 4:00 PM
Tuesday:
12:30 PM - 4:00 PM
Wednesday:
12:30 PM - 4:00 PM
Thursday:
12:30 PM - 4:00 PM
Friday:
12:30 PM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
Quest Diagnostics is a leading provider of diagnostic testing, information, and services located at 525 El Camino Real in Menlo Park, California. As a health institution, Quest Diagnostics offers a wide range of medical testing services to help healthcare professionals make accurate diagnoses and provide the best possible care for their patients. With state-of-the-art technology and a team of highly skilled professionals, Quest Diagnostics is dedicated to delivering accurate and timely results to improve patient outcomes. Whether you need routine blood work, genetic testing, or specialized diagnostics, Quest Diagnostics is committed to providing reliable and comprehensive services to support your health and wellness needs.
Reviews
"I was apprehensive because of such bad reviews, but honestly, this was great! It was fast, efficient and easy. Noina's blood draw was easily the most comfortable one I've ever had. No complaints here!"
"Not helpful, unprofessional, and does not seem to want walk-ins happening even if it is to request the sample tubes or drop off, not careful enough to read the order, and I can go on. Very discontent with quest."
"I had some tests taken at Quest, Menlo Park. I was my first time there. I was lucky enough to be seen by Mariela. She took the time to help get me signed up and even though she had a full schedule she fit me in between clients. She was quick, professional and very pleasant. Everyone is so busy these days it nice to greeted with a smile and willingness to make the client feel comfortable."
"Avoid this lab. They’re understaffed and extremely unprofessional. I made an appointment for 8:20am. I arrived at 8:10am and checked in on the kiosk immediately. There were two other people when I arrived sitting in the waiting area. The lab technician would call people from behind the door. 30 minutes passed by and my name wasn’t not called. I was finally able to speak to the lab technician around 8:45am. She informed me that she didn’t see my lab order. I stepped out and called out my doctor and asked them to resend it. I stepped in 10 minutes afterwards after the doctor said they sent over the lab order. I spoke again with the lab technician around 9:20 as she was helping somebody else and at that point said I have to join the walk-in waitlist because I missed my 8:20am appointment. When asked how long is the wait is she said she cannot give me an estimate. She had no respect for the fact that she was late 25 minutes to my appointment and showed no empathy or flexibility to accommodate me. Had she checked in with me at my scheduled appointment and informed me that she didn’t see my lab order I could have immediately got it resent versus having to wait 35 minutes and then having her tell me I missed my appointment."
"Tucked into the back of a Safeway, the quest has their own private waiting room, and both employees on staff were kind and efficient. The entire visit was less than 10 minutes, including a fast, efficient blood draw (got it on the first try)."
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