West Auctions

"BEWARE ! Do not do business with this company! After I had spent over $14,000 at one of their auctions, they stole over $300 from me. I contacted the company to resolve the issue, but they informed me that they were keeping the stolen funds. UPDATE: You'll notice how the company hasn't responded to my review like they have the other ones. That because they are aware of what happened, and do not want to deal with it. Most of the recent 5 star ratings are from sellers, so good for them. I'm sure West Auctions treats their clients, the sellers, very well, as it (West Auctions) is a liquidation company first and foremost. However, if you are only a bidder (in other words, someone who isn't also selling items), West Auctions may not treat you well. The best part is, after I gave them $14,000 for items I won at one of their auctions (I won over half of the lots), I never even received a thank you. Great customer relations... NOT. It's also not a very good business approach. Since my bad experience with West Auctions, I have spent over $53,000 with other auction companies, so that's money that West Auctions missed out on. Also, I still have tens of thousands of dollars sent aside for purchasing a couple used vehicles. West Auctions auctions off vehicles, but due to the poor treatment I received from them, again, they will miss out on that money. If you are a seller, and you are treated badly by West Auctions, I would be surprised, because you are their "bread and butter." If you are a bidder, and you get burned, don't be surprised. AND, don't say I didn't warn you..."

"Total scam. Some items say need repairs so you think everything else works. Wrong. The company also bids you up so there are no deals here. Local online auctions or barnone auctions are way better. The guys that actually are at the site are total morons. They are just zombies staring at there phones."

"Horrible customer service, after as much money as I spent with West auctions you would think they would be a little more hospitable towards me. NOPE!! Items listed by sellers as new & in sealed box ARE NOT NEW BUT USED AND MISSING PIECES. Watch what you purchase, might not be as described. What you see online changes as West Auctions seems fit to change, like pick up dates and times. I purchased 2 different items I was informed by seller upon bidding as brand new never opened, but upon opening items, pieces were missing and items were well used even though they were in a sealed box on both items. Tried to call West Auctions only to get the blame placed on me for not opening the item in the rain and checking the items before leaving. Buyer beware! YOU BEEN WARNED. AFTER POSTING THIS REVIEW MY ACCOUNT WAS BLOCKED AND I'M NOW BANNED FROM PARTICIPATING IN WEST AUCTIONS. YOU HAVE BEEN WARNED THEY ARE ANOTHER SHADY AUCTION COMPANY!!!"

"West Auctions is a great auction house to work with. For years we have bought from and sold on their site. Jotham King is always incredibly professional, accommodating and a pleasure to work with. Anytime we call their office, the staff is very courteous and knowledgeable. They auction off a wide variety of items all the time and it's always fun to see what's new on their site. We highly recommend West Auctions if you're looking for a good deal or if you are wanting to liquidate your stuff."

"Recently purchased significant pieces of brewery equipment at one of their auctions in Northern California, and am very happy with how West Auctions conducted the whole affair. The office staff was very helpful to get us setup ahead of time, and everything was very organized and clear, easy to navigate the process and understand the contract/fine print. Our in-person inspections of equipment went very well, and Craig and his staff were very accommodating of our extended and thorough time spent there assessing everything. After the auction, they were also very professional and straight-forward during the disassembly and removals time period when we had our crew in there working to get our pieces ready to load onto trucks. They assisted as-needed, and the interactions were very competent and timely. Overall, very happy with the experience, and will absolutely do business with them again. highly recommended!"