Walgreens

"My kid’s prescription for pain meds after 4 wisdom teeth were extracted “got canceled “ and they didn’t care. Ridiculously poor customer service. Not the first time."

"The dealings that we have had at the Walgreens pharmacy is the worst I have had to deal with! The people are very rude, not helpful in the least! We are going back to family fresh where they have fabulous customer service. I would not recommend Walgreens to anyone!!"

"I went to the River Falls Walgreens Driveup yesterday. Pulled right up to the window. Waited for 6 minutes before anyone acknowledged me - that was the young Lady who was waiting on customers inside. Four other pharmacists/Techs had their noses stuck on their computer screens in full sight of me - never did any of them make even a glance at me - let alone give me my one Prescription. My wife had been there the previous week and waited over 10 minutes before anyone even looked at her. We are no longer getting any Prescriptions at any Walgreens."

"Called pharmacy. Been trying to get my medication for two days. Insurance a problem but working on it. Ended up purchasing 3 pills to get me through. Which not a problem. The problem was the pharmacist. He was cold and just kept saying I don’t have time to help you with this. He never answered my question was it safe to just miss them. I felt very put aside. Especially sense they wanted $1500 for my prescription. He could of been understanding and not blown me off. After this it’s worth the drive to Hudson for better service !!!"

"Saw a clerk accuse 4 teens of stealing after they'd been in the store for less than 2 minutes. I didn't see them take anything and they were near me in the candy isle. Then he called them "urban" (they were people of color) and told them to get out. Another clerk came, I thought to calm him down but she also turned on the kids & told them to go back to the city. One of the kids got mad & asked the male Walgreens employee to step outside and he basically took them up on it and chased them out the door threatening to fight. The other teens calmed the angry girl and walked her out and then Walgreens called the cops. I've never seen such unprofessional behavior from a clerk, harassing kids. Today I went in w my kids to the pharmacy for our appointment to get shots because they're close and have bookable appointments. When I arrived for my appointment they told me they were out of the little kid shots my sons needed and I'd have to make another appointment when they came in. I asked when that would be and she said she "hoped" they'd be there in a few days. Then we waited for an HOUR for the ones they did have for my daughter & myself. There was another couple there waiting over an hour as well. I'll call them, "Jim & Judy Anderson". There was a mix up and the couple got skipped. When the Pharmacist called, they expressed that it was their turn and the pharmacist let them in. After they left, that same pharmacist called for, "Judy Anderson" AGAIN and looked confused as to why they weren't out there. We told him that was the woman he just gave a shot to. He looked confused and went back in. If he still had Judy's shot...then WHOSE SHOT did she GET? While standing there today I saw so much nonsense. The pharmacy forgetting multiple people, rude staff, the phone ringing off the hook, prescriptions sent to the wrong location, the pharmacy out of meds, charging customers the wrong price because the customer apparently needed to move a coupon in the app in order for the price tag ON THE SHELF to be correct. And one old lady who came up and was shocked to find she was being charged $120 for her medicine. When she asked if there was some mistake the clerk didn't double check, just told the customer her "deductible must have gone up". Absolutely done w this location, and after learning that Walgreens has apparently been aware all of their locations aren't staffed well enough for years I'm done w all Walgreens. They're clearly not making sure their stores are capable of serving the public that counts on them in a safe manner. Avoid Walgreens if you can."