Grand Appliance Sturtevant Warehouse

"I ordered a dryer online and had it delivered and installed. The installers were professional and courteous and I had some particular requests and a complaint so I had to deal with customer service. The customer service was AMAZING! All my issues were resolved in under an hour and I cannot remember the last time I received service that good with any business!"

"When my washer went kaput I didn’t know quite where to shop. Big box stores seemed to have variable reliability especially in terms of delivery and installation. Google suggested using a local retailer and grand appliance came up. In comparison to another local retailer (a.b.t.) I found the ordering process so much easier (I didn’t have to wonder if I’d ordered proper vent or water/gas connections). Also the price was a few hundred dollars cheaper than competitor! Win win! There was quick response in arranging delivery via email. I was offered delivery next day and due to my work schedule asked to do a day later. No problem! The day prior both phone and texts were used to confirm , and on day of delivery there were ample texts with status updates. Their team arrived during their scheduled window. (Amazing, right ?!). They were very professional, friendly, and even gave my pup lots of love . Installation went smoothly, and I am genuinely very happy with the entire process start to finish. Will absolutely use grand appliance in the future when the next appliance bites the dust."

"My whole purchase was a wonderful experience. This is my first time buying something this large online, an electric clothes dryer and I would do it again. The response time with setup and delivery was great. The delivery came much earlier than I expected and the setup went wonderful. The driver was competent and everything ran smoothly. Thank you Grand Appliance. Would highly recommend them to anyone."

"Great service. Communicated well, arrrived timely, and did the job fast and with ease. Installed and took our old oven all within 30 min. Would use again."

"Nate and JJ did a fabulous job. We had a double drawer built in dishwasher with custom wood panels. We wanted a black unit to match our other appliances so ordered a GE Cafe model. To make the kick plate from our previous dishwasher fit, Nate had to pull the wood panel off and trim it. He did a very nice job and it looks beautiful. We were impressed with the whole process and especially the work and professionalism of the installers. We will likely order any future appliances from Grand."