Walmart Supercenter 1901 Milwaukee Avenue, Burlington, WI 53105

"WM+ delivery order with minimal items. Ordered cat food that I can’t get anywhere else- none delivered. Driver blames WM for not staging two orders in his vehicle correctly. You can’t read the labels??? You have some responsibility with this delivery, too. Also had milk in my order and noticed that is missing. All things refunded but that is NOT the point. “Anybody Joe” can pick these items and load them in cars without paying attention?? And then the driver can just shrug off his laziness. No where to turn except a refund(which I did get) - thanks but I ordered things I needed not things I was trying to see if it would be delivered properly. Attention to detail on both ends is crucial. I just don’t u destined the laziness of society today. Incredible!"

"We have done pick up orders for the last couple months at this Walmart. You’d think that we would learn our lesson by now. But, today, we’re done. I told the app that we arrived at 4:24p. After 25 minutes we called. They said that they saw us there but the “app” only said we were there for 7 minutes. Our order finally came out at 5:08p. That is absolutely ridiculous and should never take that long. On top of that I placed the order at 11:00a and they were out of whole chickens by the time they pulled my order. Which I find makes no sense seeing as they have coolers they can keep pick up orders in. We are done with pick up orders here and possibly done with this Walmart."

"Don't go after we have snow. The worst parking lot plow and salt job I've seen in 57 years. I have a 1 ton wheel drive and I had problems making it thru. I didn't even shop. I spent an hour helping older folks get the groceries to their vehicles. There was 6 inches of rutted ice left over the entire lot. Cars were sliding out of control everywhere and no one was driving unreasonably. I was angry when I left there. Does not make me want to go back. So unprofessional Walmart. Very disappointed. And as a comparison, menards and all the other lots where reasonably cleaned out considering the snow we got."

"Waited over an hour for our grocery pickup. Watched other people park, get their stuff, leave - rinse and repeat. This is after they canceled our pickup the night before. And after they delayed the pickup for today. When I called to see what’s going on, the phone rang and rang. I called the store operator and they wanted to transfer me to the same department. After saying no I don’t want to be transferred, I was told they were “just very behind”. Not sure how that works when we’ve seen multiple people come and go with their stuff. It’s obvious they didn’t see our check in notification (Walmart Customer Care confirmed everything was done correctly on our end and our check in time reflected what I said). Then they were trying to cover their mistakes with excuses. Unacceptable all around, they seem to need better leadership."

"Burlington Walmart needs to stop doing online pick up orders. There is 8 cars lined up just waiting and zero orders prepared. I literally put in my order this morning at 8 and it's 4:00 pm. So now what, I go back home? And come back in another hour 15 minutes away? I would've just went myself and did the shopping."