Fillback Ford 2410 U.S. 14, Richland Center, WI 53581

"UPDATE... BRENT THE GENERAL MANAGER CALLED ME TO DISCUSS THE MATTER & WE AGREED THERE WAS A PROBLEM WITH MR SERVICE VISIT & HOPEFULLY IT WON'T HAPPEN AGAIN. ROB THE SERVICE MANAGER, IS RUDE, THEY ARE CLUELESS ABOUT DIAGNOSING MECHANICAL ISSUES AND THE GENERAL MANAGER DOES NOT RETURN CALLS... I DO NOT RECOMMEND."

"Just remember. They are there to sell cars. That's what they do. Heads up they will use tactics you didn't even know was a tactic. They will do whatever it takes to sell you a vehicle. That's the bottom line. Some of them have been doing it for years and are very good at it. You don't buy the car they sell it to you. Go in with a clear head. And remember nobody has a gun to your head, once you sign those papers it's on you. They did a very good job selling me a car. Got the sale. Might have been just me but i experienced some mad dirty sales tactics. Didn't realize it at the time but looking back yeah. Technically didn't do anything wrong so it's on me. Other than that great team nice place."

"Came in to have a battery replaced under warranty. They then charge $80, which they never told me, to do it even thought I bought it from them and the so called install cost almost as much as the battery. Get the truck back and they didn't even clean the terminals. Never left the parking lot so I come back to get what I paid for and every single person ignores me. They make eye contact then pretend to be working. Just stand there waiting for someone to stop playing on their phone to help. I will never step foot in this stealership again. If I could give a negative rating I would."

"Incredible group of people to work with! This was the easiest vehicle purchase ever! They were so accommodating with everything from wearing masks because we were, to giving us a great deal on our trade-in when their list price was already amazing. I posted this within minutes of rolling away in our sweet new minivan!"