Maryland Square 1251 1st Avenue, Chippewa Falls, WI 54729

"I should have paid attention to some of the other reviews. This company will not credit neither the shipping of the shoes arriving or sending back, nor will they refund any of the sales tax. I've never encountered this with any other companies shoe orders. So I paid $40.01 to have 2 pairs of shoes sent to me and returned by me. Outrageous!!!!!!!!!!!!"

"I wear a AA width shoe which is hard to find in stores. I buy shoes from here bacause I can find my size. The catalog that comes once a month has a 20% coupon for most of the shoes they sell. I can only afford the shoes if the coupon works. It helps to cover the postage. Sometimes I find a coupon in the email with a bigger discount then on the mail order catalog."

"Do not order from this company. They have changed their return policy. I purchased a pair of shoes in the beginning of December. The total amount for purchase $100. Received the shoes 12/17 tried them on they didn’t fit, returned them that day for different width. Called today 1/3 to find out where my replacement shoes, not available anymore. Refund will be $74. I paid $26 for nothing! Not good. Do not order from Maryland Square!"

"I returned a pair of shoes on November 11 from SC. According to Maryland Square, they are still in MN, not in WI. Tracking does not show up, and I used their shipping label. A lady at Maryland Square finally told me it takes three to seven days for refunds before she mentioned it could be the weather causing a delay. Vehicles are constantly on the roads in MN where my package is located, and WI where it is to go. Are we in the pandemic arena again? Every person should pay for their return shipping. The cheapest and longest shipping period for return packages goes by FedEx Economy Ground. Maryland Square gets their money immediately, but there is no telling when a customer receives a refund. FedEx and Maryland Square are now giving the worst service of any merchant."

"I ordered some shoes on 10/27 & I still don't have them. I called 2 weeks ago to tell Naturalizer that I did not receive the FedEx package. Naturalizer was supposed to send me a form in the mail. Never received the form. Called back again today & they said no record of my call. they would send it again by mail. Bad customer service. er servicesendthewa of me calling 2 weeks ago. They will have to put the form in the mail again today. Not acceptable customer service."