CVS

"I stopped using the pharmacy at CVS a couple years ago and switched to Alto, which is good. Pharmacist think they are God's and they sure act like it, especially at CVS. They are always rude, never helpful and it spreads to all the staff. I was there last night and the line had 11 people in it. I counted 7 employees in the pharmacy and only 1 working the counter. I only went here this particular time because my normal pharmacy was out of my medication. The cost at CVS is at least 50% more than Alto because they have to pay for all those employees standing in the back. Avoid this place at all cost. The store manager either can't or won't do anything about the pharmacy."

"The Pharmacist named Nicole is so rude.. I haven’t intern illness and my medicine been on back order for three months. It sounded like she had an attitude for me asking her questions about medicine that I need to stay alive. The CVS needs to do better and hire people that wants to do their job not people that is forced to do their job because obviously they don’t like it when you ask them questions that they supposed tell you I hope you guys do better.!!!"

"The worst pharmacy! Wish I could give them minus stars. Poor customer service and when you call they don't answer their phone. I can see why they are closing their stores. Will soon be dropping CVS for another pharmacy. Someone that is more capable of taking care of their customers!"

"The young woman who opened after lunch today, 8/6/23 and was helping an elderly man in his 90s, and was extremely rude, impatient and dismissive with him. When I told her that she'd be his age one day and to have more patience, she started shooting me dirty looks. She continued so I requested to see her manager. I told the manager what was happening and she needs to talk to this girl because it's not the first time. I've never said anything before, but she needs more sensitivity Training. I never raised my voice, but the manager just blew it off, patted the girl on the back right in front of me and started laughing about it. Seems your management needs more training as well. I've never seen such blatant disregard for customers who depend on you for life saving medication. Do better CVS Lontree Pharmacy!"

"Awful! That is the best way to describe the pharmacy. Their lack of care or customer service is astounding and especially in instances where they made the mistake. I have waited for over a month to receive a RX that they are not ordering. When I inquire, the answer is, "well, we can order for you now" as if I have not already been waiting. When I complained, they literally did not care. I just transferred here, I'm definitely transferring back to my old pharmacy. If you hate your job so much, why even do it. They literally have to deal with people that are going through a very vulnerable time in their life (sick, ailing and etc.) and to treat your customers like you do not care, when you chose to work at a Pharmacy is insane! Do better!"