The Ultimate Back Store

"We just bought our second chair from the Ultimate Back Store in Folsom. Had a slight squeak in the chair after delivery. I made a quick call into the to store and David gave me great next steps. I was amazed that Kyle came by after he completed work that day and fixed the new chair and looked at the previous one we bought and adjusted it. Amazing customer service. Obviously I like the chairs since I bought a second one for our house. Now I can say this is the company you should buy a chair from when you need one."

"I went into the store in Folsom multiple times 2023/2024 for an injury I had from an accident. Every time I went in I received great help. Especially this last time, Kyle A. helped me not only with a product for my knees and back and feet, but also helped me with an issue with Tempurpedic. He gave me some great advice that helped me with recovering from my injury and getting an exchange. I feel super comfortable there. I even took the call with Tempur-Pedic on one of the Tempur-pedic beds and I always feel heard at this store. I don’t feel like I am being sold something I don’t need, but what will help me for my health and wellness. Highly recommend Kyle A. and the store in Folsom in general!"

"I was looking to replace my old massage chair and am so glad there is a local store in Folsom that carries a variety of massage chairs so I can head out to try them on in-store. Kyle was super helpful and very patient, showing me all the brands and models. His valuable feedback has allowed me to pick one that would fit my needs and address my concerns regarding brand reliability and after-sales customer service. Thank you, Kyle!"

"Kyle helped us; he was extremely knowledgable, attentive, friendly and genuinely interested in connecting with us. He spent the time (and a lot more because we were having fun!) to find out about our needs and educate us on the available products without trying to sell. Just providing information. I was so impressed with him and The Ultimate Back Store--will definitely shop there again if I need anything ergonomic."

"Gil was a pleasure to work with, he helped me find the perfect chair for my office, offered a better price than online shopping and included free delivery and setup. When he brought the chair to my home he gave me a nice gift bag with it. It was the best retail shopping experience I had in a long time, thanks Gil and The Ultimate Back Store!"